"A returning customer, because there is no company like MyBinding.com. Professional products that simply give the "professional look" to professional tasks . . . without even trying. Great service, great products, and great quality. Shipping was a snap and well packaged. This returning customer, will return again and again! Best . . . je"
"I've used this company frequently for the past few years. Always a great experience."
"These guys have been helping me with all the many projects that the church has been having for the past couple of years. From ordering to price matching, this is the best company to do business with."
"The website was easy to use and had all the information I needed to decide on my purchase."
"I found the blade I needed and bought it right away!"
"Easy to use website with great shipping options."
"Great quality products! Reasonable shipping time. I shop here frequently and will continue to. "
"Ordered a die for a hole punch machine on Monday July 3rd. Paid for next day air delivery. Called on July 5th to be told the order has not been processed. Manager called back to inform me that the item was not in stock and expect a ship date of maybe 5 days from the 5th. Was informed they never stock item in question. I suggested they need to inform buyer of that before they let us pay for next day delivery."
"After the machine I bought from mybinding.com caught on fire and almost burned my warehouse down, they stuck me with a repair bill. I paid it. Like the sleazy business they are, they continued to chase me for months. Finally, they sent the $165 bill to collections. After I spent thousands with them. This company's poor business practices makes the entire business community look bad - anyone working at this company should be embarrassed and is hopefully looking for a better place to build their career. My business is going elsewhere."
"I ordered a laminator that is no longer needed. The product packaging was never open and the product was never used. I have been trying unsuccessfully for over a week to get a Return Merchandise Authorization and mailing label. Finally, after 3 emails to their representative, I was told this afternoon by David Ostby (MyBinding.com):
Oct 10, 2022, 1:49 PM PDT
Hello,
"I did inform them that the product was never opened or taken out of its original packaging.
They said they do not take products back at all."
Well, that certainly is not what their website says about product returns.
I do not know what this company is trying to pull, but I was willing to pay the return postage and the restocking fee. That has changed. I now want them to pay the postage and no restocking fee. This makes me furious.
I would not order from this company again. You should reconsider ordering from them.
"
"Absolutely the worst experience
It possibly could have been. A complete
fail in every singly way. Defective product, check! Non responsive service.check! Avoid avoid avoid!!!!! I wish I had read the reviews first "
"The worst shopping experience of my life. I purchased a desk that was defective. It came in a beat up box which was torn open before it even got to me. After guessing what the problem with the desk was, they decided to mail me a replacement part which never arrived. I finally decided to ask for a refund, which was a bummer because I really wanted the desk to work out. After two months of going back and forth with the company, I finally got my refund. The replacement part never arrived, even though they supposably mailed it weeks before I asked for the refund. Something sketchy seems to be going on at that place. I would not purchase anything from there. "
"we have purchased hand selaers (20 inch)from mybinding , the received products were not functioning ,I asked their customer service for the issue , initially, they replied "I would be more than happy to process a refund or a replacement. " , then after several time asking them to change or refund , they did nothing and just respond strange excuse and story and finally they did not respond at all.
BlueMed"
"Over priced! Saw a almost double unreasonable price hike in late 2017'
When compared to identical market products "8mil, 1 step, no lamination, floor graphics" There are far superior lower priced per sq ft products such as "panoRama Walk & Wall" that is a true easy to work with 8mil removable rigid Textured Vinyl and bubble free... This SpotOn Floor 200 White Matte 54" x 98' from experience is way over priced and very soft & flimsy in comparison to the more durable and easily reapplied "Panorama Walk & Wall". This "SpotOn Floor 200" also leaves a adhesive residue behind in warm environment application and the "panoRama Walk & Wall" Does not... "SpotOn Floor 200" was correctly priced down around .50c per sq ft when My Binding first introduced the resale of this drytac distributed product. Everyone lost interest after the nearly doubled price hike up to its current .82c per sq ft. No Good!
"
"Attempted to return a purchase that broke, and was clearly defective.
MyBinding.com refused to return the item and issue a credit toward
another purchase within the stated return period. This is not a reputable
company when it comes to issuing returns."
"Mybinding.com advertised a GBC Velobind Four binding finisher for sale and for delivery by December 1st. I ordered the binder on November 20th. On November 26th, I called for a tracking number and status on shiping and was informed my order would not be shipped until after December 19th. I informed Mybinding that I needed the machine sooner and cancelled the order. They agreed to cancel the order and issue a refund through paypal. As of December 8th I still have not received my refund of over $2500.00. This is not a company that I would give any money to up front as they do not willingly return funds for orders they cannot fulfill. "
A rep from MyBinding.com, MyBindingDH, has responded:
“Dear Terry,
I apologize for my teams confusion regarding the return policy. We do stand by our return and refund policy. The issue you experienced was an error on our part. A full refund has been issued. I regret any inconvenience this may have caused. We are using this incident to better train our people. If you need any further assistance, please feel free to contact me.
Sincerely,
Doug Hall
Director of eCommerce”