"Ordered a Runcore 32gb SSD for my Eee 900 about a week ago. One week later and they still haven't shipped the item. Meanwhile, I ordered from Hot Deals 4 Less and not only have they shipped the next day, but they shipped on a Saturday and it already arrived the following Tuesday. Don't bother with these people if the item availability says: ships in 5-10 business days. It's another way of saying 'we don't have this in stock!'

Also, I tried to contact them two times, first asking why it was taking so long to ship, and then to cancel the order since I already received the Runcore drive from Hot Deals 4 Less. They still haven't replied to any of those yet. DON'T BOTHER!!!"

"Ordered a RunCore SSD for my ASUS eeePC 901.
Called toll free phone number, arranged delivery by USPS instead of costly UPS to Eastern Europe. Got excellent service, same day shipping, delivered in a week time.
Would certainly use MyDigitalDiscount.com again!"

"Great Prices, Quick Shipping and item arrived as described."

"Processed my paypal order withing 48hours as they said. Received my invoice shortly after that. Product arrived safe and sound. I would order from them again."

"I had ordered a 32 GB CF card from mydigitaldiscount.com on a Sunday night for an upcoming wedding shoot the following weekend. I accidentally submitted the order with UPS Ground shipping. Fearing I would not receive the card in time, I called customer service and asked for UPS 3 day. They were extremely pleasant to deal with and said that it would be no problem. The NEXT day (Tue), UPS arrived at my door at 7am with my order! Now, that's service!! Thank you, MyDigitalDiscount.com!"

"Excellent customer service to replace a defective Super Talent 16gb half mini SSD that was well over 3 months old. The new part was rushed to me in 2 days!"

"I have a A-DATA usb flash drive and it promptly arrived 3 days later in good conditions. No problem at all with this seller."

"The customer service at MDD is awesome. I had a string of problems with some SSDs I purchased from them, and they were very curteous and helpful in getting replacements sent out to me. They even tested one of the products for me to ensure it was working before shipping it my way. It's pretty rare to find customer service this good these days! Read some of the other reviews and not sure why people are having such a bad time; I just called the Customer Service number on their website and got ahold of someone who was very helpful right away."

"I purchased an SSD which failed. MDD promptly issued RMA. When original replacement was back ordered they suggested an equivalent which I accepted and they promptly shipped. Excellent service! "

"Touted a specific SSD for my computer, bought it and then found reviews where they found it was not compatible. To the level of detail they described, this is unacceptable. I wasted a lot of time and risk trying to install this to find out the ribbon wire was the incorrect size."

"I recently returned a defective Runcore SSD after 10 months of use. I quickly received an RMA number and had my new drive in 6 days via Purolator to Canada. No shipping charges or customs duties since it was an RMA. I've purchased from MyDigitalDiscount before and will continue to do so."

"I placed an order online for a Runcore SSD for 249.99 and payed with PayPal. They got my money immediately. I got nothing. No order number, no order confirmation, NOTHING! Their telephone answering system is as bad as one can get. It ran me around for ten minutes before disconnecting me. Then I came to this site to check them out. Boy, was I stupid for not checking them out before buying. It's hard to tell if they are a real business.

RESPONSE TO MATT DAWSON:
You think this website is infuriating? Think of all the customers you have ripped off. That's infuriating! When I "purchased" the SSD I did not get an order number or confirmation. That is why you don't know who I am. I filed a PayPal claim to protect my $253. Doing so locked up the funds before it reached you. Your people tried their best to get me to cancel the claim before you issued a refund. Do you think I'm stupid? All I wanted was a refund on an order you had canceled. PayPal has refunded my money when you would not. Your Reseller Rating is 4.11 out of 10. Something is very wrong."

"I ordered this item on August 11th and received it on September 17th. I did not receive any communication about the item being on backorder or an apology for the slow shipping. Would not shop here again."

"I was looking for an OCZ-Z650 power supply and noticed that these guys had it...but at a higher price than other retailers. I figured I'd give them a try so I emailed first to ask if there was any way they could match/beat their competitor's price. Doug messaged me back and told me to call, so I spoke with him over the phone. They had no problem matching the price AND they were able to extend a manufacturer's mail-in-rebate to me that was only posted on one other retailer's website. So I got the best price and a $20 rebate!
They shipped the order very quickly and never had to wait very long to hear back from Doug.
Overall, very impressed with their quality of service"

"This company is HOPELESS.
I ordered the product on the 30th of July '10, it is the 27th of August AND IT STILL HASN'T ARRIVED. They claimed a 2-3 day delivery service which is the SOLE reason why I made business with this company. Who know's when my item will arrive so I can't give a figure yet, but I would have paid 30$ extra to buy it from my local store if I knew their delivery service would be SO F'N HOPELESS. They are full of sh't. For your own good, DON'T purchase from them.

In addition to that, on their site, they said that they had the products IN STOCK. I found out 3 weeks later that, THEY WERE STILL WAITING TO RECEIVE FROM THEIR MANUFACTURER. Clearly, they do not value their customers and think that it is okay to make them wait extended periods of time. So far I have listed two faults. They should revise their claimed delivery service from 2-3 days to 4-5 weeks. If I had known that it would be this bad, I would NEVER made business with them. I have suffered from academic disadvantages due to my laptop requiring a new hard drive, I required the item within one week, I gave it a 2 day lenience on top of the 2-3 day delivery claim. Clearly I was wrong. DO NOT purchase from my digital discount unless you want to receive the product in about 1-2 months. Thirdly, customer service. What customer service? They didn't even inform me that delivery would be delayed. Constantly, you have to make emails to receive a response a week or two late. Simply disgusting."