"Purchased an MP3 player online and it was sent FedEx and arrived at my doorstep next day. They automatically sent tracking information via email which I really like. Everything arrived in perfect condition and the player is sweet. Thanks MATT R DAWSON."

"The order was placed on Sat., Nov. 2 and received Tues., Nov. 5. FedX shipping was FREE. Outstanding service and product! Thank you. "

"After reviewing this store on resellerratings, I ordered an NEX IIe from MDD, entering the order on Sunday night. The order was processed the next morning and Fedex had the package that afternoon.
I soon received the package in good condition but missing one item.
I contacted Matt the next morning via e-mail and had a reply soon after stating the missing item would put sent to me immediately.
In less than three days I received the item, completing the order.
I am pleased with MDD's service and, as I told Matt in my last e-mail, I will be recommending this store to anyone who will listen.
Excellent service and excellent prices, plain and simple."

"I am so happy that I stumbled upon
this company. For online buying,
I don't need it to be any better
that this. I rate my experience
a 10+."

"I was trying to locate a Ridata 512MB compact flash card. (They're the fastest around, check dpreview.com) I did a quick Google search and My Digital Discount was towards the top of the list. When I first saw the website for MDD, I laughed and quickly moved on. It just looked like some type of homemade scam.

However, after further searching they seemed to be one of the few places that carried what I wanted. I logged onto Reseller Ratings and was surprised to see they were rated so well.

I went back to to site and made my purchase. The poor layout of the site became more apparent as I made my purchase. The order forms are pop-up windows that lack basic toolbar buttons and status bars, making it difficult to print copies and verify that the order is being done over a secure connection. I hope they recognize this as a problem. (Note: you can right-click the background and go to properties to verify that the connection is secure. It is)

Depspite my issues with the website, it was a pleasant experience overall. My package has arrived and I am very pleased. The price was the lowest I could find, it arrived in less than 48 hours, and the shipping was free.

It is too bad that a company with such excellent service is represented by such a poor website."

"I have never experienced such fast service. Delivery to CA from NY was less than 23 hours total after the order for the X-Drive was placed. Many thanks and I certainly will purchase from MyDigitalDiscount again."

"I love the NexIIe. I use it all the time, everywhere I go and mydigitaldiscount was informative and polite during my ordering process. Everything came quickly and completely and even when I had questions about mp3s the staff at mydigitaldiscount helped me. I would recommend anyone looking for excellent service to buy from mydigitaldiscount.com. I bought myself a NexIIe and one for my friend for his birthday."

"Like another comment, Matt's emails are very short, and it can take a day or two for a response.

But I got what I ordered quickly and efficiently, and I will recommend this store to others from New Zealand.

I purcahsed a Nex IIe, wonderful product, much better than the Diva's.
"

"Another happy,satisfied customer!

I ordered an IBM Microdrive on a Friday, it arrived in New Zealand safe and sound the following Monday!

The cost was close on $300NZ cheaper than retail here.
"

"I orderer 3 Diva MP3 Player from Germany. I paid via PayPal and received the parcel within a week. Only the delivered Compact Flash Cards were not working with the Diva-MP3 Player, but myDigitalDicount exchanged them immediately. The contact was very friendly and helpfully."

"Bought a digital wallet and a 4 port usb hub. Both worked as advertised, were shipped promptly, and the whole
experience had no problems.

The storefront website looks a little unprofessional (massive yellow attack) :) but overall it was a good experience."

"bought a IBM 1gb microdrive. price was good, included 2 year mfg warranty and free shipping. service was terrible. received e-mail from matt r dawson at mydigitaldiscount on sep. 30 (same day ordered) saying it would be shipped out that afternoon and gave me a tracking number. 3 days later, still invalid tracking number at fedex.com. e-mailed mr. dawson again and he said it would be out that afternoon. once it was sent out, it arrived in a very timely manner, but no details of the warranty (none on the website, either). i e-mailed mr. dawson again, inquiring about this. his reply was "You must get it through use." i replied, asking what he meant by "use" and his reply was, simply, "Us." i then asked if i should send it to mydigitaldiscount or ibm if i have any problems, and his monosyllabic reply was "Yes." i still don't know about my warranty, but i refuse to pull mr. dawson's teeth to get the information i need. due to this, i will never, ever shop at mydigitaldiscount again."

"immediate service, immediate shipment and exactly what I ordered"

"Great EBay seller, very prompt response and fast shipping. Also takes the trouble to calculate accurate shipping charges and not give an inflated estimate. Very important especially for international orders where shipping makes up a larger part of total costs."

"I purchased an X-Drive with 40 GB HD for downloading digital images from a CF card. The instructions from X-Drive were very poor. I knew I had to format and partition the HD, my OS is XP. When I formatted the HD, XP used NTFS partitioning. The X-Drive would not download files between the CF and HD.

Matt Dawson was very helpful, he told me that the X-Drive had to be partitioned in FAT32. I tried many different ways to reformat the HD, but XP would not repartition NTFS to FAT32.

Matt and I communicated everyday trying to get the X-Drive to work. I was going on vacation in three days and needed the X-Drive to store photos.

Matt told me he would format/partition (FAT32) a new 40 GB drive (he also tested it prior to sending) and send it Fedex next day. I received the HD today, replaced my drive (with the new HD) and the X-Drive worked perfectly.

This type of service is unheard of with most companies. MyDigitalDiscount is a one of a kind company, with customer service as their #1 goal.

I'm sold on their personal approach, and I will continue to buy their products.
"