"item as advertised, quick shipping"
"They screwed up and wouldn't send my item. Then they send a blanket "sorry" email and reveal 2700 peoples email address.... FAIL MY GEAR STORE! I will never order from these idiots again."
"Boy, where do I start...I am still waiting for a refund for a returned item from this place. I requested an RMA number right after I got my order because it was the wrong size (my mistake). After 7 emails they finally issued me a RMA (return merchandise #) that is required to send anything back. They received the item on Dec. 12, 2009 and I am still waiting for my refund. I followed up with 4 subsequent emails--absolutely no response. "
"These folks are dirtbags who will violate your privacy. Insecure site. Bogus "sales." False offers nd advertisements. In other words, I recommend shopping elsewhere.
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"They have cheated me by not shipping the product and have not refunded the money till date"
"Crappy. Ordered a product and received an email 10 days later saying the order had been cancelled because the product had been discontinued. It still shows up on the manufacturer's website, but whatever. But the email was sent to everyone who ordered without the use of BCC, thereby revealing our email addresses to everyone on the list. Terrible business practices; completely unsatisfied."
"I ordered a Zagg InvisiShield from their site due to a huge sale. 10 Days later i get an email saying they canceled my ordered due to the vendor discontinuing the product. So, I go to Zagg's website and it does nto seem that the product is discontinued in fact you can still order it. To make matters worse, they did not just reject my order, but 2700 others as well and when they sent the apology email, they sent the email with all 2700 of our personal emails in the "To:" box. Guess what, now I am getting SPAM in my email. Please be careful when shopping at mygearstore.com they do not honor any privacy and apparently they are liars on top of that."
"Canceled my order after two weeks because they made a mistake. Worst company I've ever purchased something from. STAY AWAY!"
"Ordered a product listed as "in stock". Never received it. FedEx tracking shows the item was never shipped. Judging from other reviews, it is apparently common practice for them to print a shipping label even if they have nothing to ship, and to list an item as in stock even if it isn't. At least they refunded my money promptly."
"Not only they did not ship my item, they've also revealed my email address to everyone. If you come across great deals from this website, STAY AWAY!"
"Will never buy from MyGearStore again - they do not respect customers privacy. I placed an order from them and was notified that the items were discontinued. They were nice enough to offer a 10% discount on a future item, but copied nearly 3000 other customers on the e-mail. I have already started to receive spam now that my e-mail address has been exposed!!! I will not buy from a merchant who does not respect my privacy."
"Horrible customer service... never shipped product"
"What a backassward company, sends out a mass email with ALL of our email addresses on it.
Thanks a lot a$$holes."
"Terrible experience. Took over 12 days to inform me that my order is cancelled due to item being discontinued. Also the email included email addresses of all customers whose address was cancelled, thereby compromosing my privacy and opening my inbox for a ton of spam. Highly unprofessional, do not do business with these clowns."
"The people who work here are totally irresponsible and violated the privacy of thousands of their customers! If you don't want your info to be given away, then DO NOT SHOP here."