"The center diamond had an obvious flaw and the rind in general was very lack luster, very disappointed. Especially for $3,000 with a value of $6,900."
"The last time I ordered it took 3 weeks to be delivered. I am still waiting to receive the item recently purchased. "
"If I'm correct item was shipped from Plattsburgh, N.Y. 42 miles away, took 10 days. I was told could not be shipped to PO Box but it was !!! Arrived too late to give as gift. "
"My pearl necklace arrived and is absolutely beautiful. Can't wait to wear it."
"The ring I ordered is just want I wanted - delivery was as expected - I am very happy!"
"purchased a ruby/diamond band, 14k white gold. arrived as stated on receipt. Stones are smaller than I expected, however it works fine for what I wanted it for. Goes well with my wedding rings, as a 40th anniversary band. something larger, I think would be to much.
Will order future purchases.
"
"It looked nice, but smaller than I thought - I should have known better"
"Earrings as described, rec'd quickly. Daughter loves them!"
"Fast shipping and the earrings where very nice."
"I was displeased with the product I received due to the photo on there website look far better than it did in person. The necklace was nice, but because it was not what I saw in the photo, I was let down by the difference and sent it back. I am currently awaiting a reply from customer service because I still have not received my payment nor a confirmation that its been returned. I like the website, easy to navigate and order. Shipping was ok.. I will give them the benefit of doubt due to the poor weather conditions in their area... Although they DID guarantee "Christmas eve/day delivery" (2-3 day shipping--Ordered on the 21th)... I got it on the 27th after Christmas and had to explain to my sweetie why only half of her gift was under the tree.
But overall experience was just fine. Will I do more shopping on there site? Hard to say right now, but who knows, things change. I have nothing against them yet.
3 star rating. "
"My experience in general with Jewelry Box has been great but my last purchase arrived on time but had a diamond missing, I have sent it back for a refund."
"Wonderful. Package arrived in a timely matter and was delivered to my door"
"I had no issues. ************************************************"
"Got what I expected and it got there on time"
"I ended up canceling my order because I ordered the ring on a Thursday morning and picked overnight delivery and it still hadn't be shipped on Monday. I talked to customer service several times because I kept getting emails about my order being approved instead of my order being shipped. This was an engagement ring and it was very aggravating. I talked to another customer service person and they couldn't tell me why my order had not been shipped! They said it was something wrong with the system. The ring that my fiance ordered before that was supposed to have been .5 carat and instead it was .37 carat. He and I were very unsatisfied so we decided to order the bigger ring, which led to another disappointment. You guys need to get your system checked out so that no one else has to go through what I went through at what is a very special time in a couple' s life. "