"I have not received anything as of yet. Still waiting on delivery."
"Quick great service and a great product.Product was better than I expected.
"
"Great exceptional service"
"Have not received our order yet..."
“Hi Healthy Finch,
We're deeply sorry for the delays, your order is currently in production. With a scheduled ship date of March 13th. Thanks for placing your order and sharing your experience with us. ”
"Its been over a month and I still don't have my pet gate."
“Hi Mrs. Anyan,
Thanks for placing your order and sharing your experience with us. Your order which was placed on March 3rd and approved on March 9th, it's starting production. Once the order is shipped you will receive an email notification with the tracking number. If there was some miscommunication from our end, we deeply apologize for that. ”
"I am yet to get an update as we speak. "
“Thanks for placing your order and sharing your experience with us. Firstly, we would like to apologize for the inconveniences caused. We take our customer's opinion very seriously. Can you please share with us your order number? This will help us fix the issue and make your next shopping experience an easy and comfortable one.
Thanks for your time,
”
"Need more color options with ordering."
“Thanks for the suggestion. We'll be sure to pass this along to the product team for consideration.”
"Bad customer service over priced"
“Hi, we are devastated to hear you had such a bad experience with us. We are usually known for our great customer service and attention to detail in everything that we do. But we completely understand that our reputation is not something we should hide behind. We’d like to make sure that such mistakes don't happen again. Please reach out to us on call at 1-800-526-9766 or by email service@myron.com . We want hear all about your concerns and address them in the most suitable way. We look forward to hearing from you.”
"I ordered pens on 3/1 and have a 6/9 estimated delivery date. 3 months seems like an extremely long production cycle for 50 pens and 2 lines of text. "
“Hi Jeff,
We're deeply sorry for the inconvenience. Unfortunately, some colors are backordered. The pen you ordered is very popular. We will call you with a solution. Thank you for letting us know. ”
"The gifts where great for our company."
"Our logo is multi-colored and when we tried to order pens, the set-up fee would have brought the pen cost from $0.45/ea to over $5.00! When we are looking at an order that was several hundred items, this was a deal-breaker!"
"I ordered the pens on 22 February, didn't even receive a confirmation for three days, then they were supposedly going to be shipped on March 3, then I got an indifferent email telling me in so many words "oops, can't ship them till the middle of March." I canceled the order and went elsewhere for my merchandise."
"I have not yet received the product so how would I know the quality?"
"I love the product, the service was fast and the price very reasonable."
"I still have not received my order. "
“Hi, we are extremely sorry to hear about this, and even more sorry to disappoint a customer. We understand that there's been some miscommunication from our end. It saddens us deeply that you as a customer have not been treated well, leading you to write this review. If you give us the chance, we want to hear your entire story and fix this for you. We will give you a call to help you out. Thank you.
”
A rep from Myron Promotional Product, Myron_SE, has responded:
“Thanks for placing your order and sharing your experience with us. Firstly, we would like to apologize for the inconvenience caused. We take our customer's opinion very seriously. Can you please share with us your order number? This will help us fix the issue and make your next shopping experience an easy and comfortable one.
Thanks for your time,
”