"Fast, courteous service. They respond to requests fast and do great work."
"Received prompt reply to my order. Easy to make changes before approving the order. "
"The process has been as simple as can be. Waiting on the final product. "
"Still haven’t received corrected proof"
"the cups look great and fast shipment "
"Have not received product or previewed proof."
“Hi Catina,
We apologize for the confusion. The proof has been sent to your email. :)”
"Haven't received pens yet but communication has been excellent. Can't wait to see them!"
"I had to make a design change to my order. Henry Mondalado made the experience very easy. Great job."
"I am glad that I was able to buy pens in quantity like lid I can’t wait to get them."
"Just not easy to contact. "
“Hi Cassie,
Thanks for taking your time and sharing your experience with us. We really value your feedback to help us improve. Can you please share with us, what makes you consider we're hard to contact. This will help us fix the issue and make your next shopping experience an easy and comfortable one. ”
"I placed an order on 12/5 for 75 calendars. On 12/13 I received a call from them that they ran out of stock on the calendars I ordered 2 days AFTER I placed my order, and that now I would not be receiving my order until 12/28. I ordered 2019 calendars to give out for our company before the 1st of the year. This company has HORRIBLE customer service if it takes them over a week to contact me to tell me there will be a delay in my order. They waited so long, that I cannot even place an order with another company. I should have read Yelp reviews first, seems like this happens a lot with this company. Buyer beware!"
“Hi Chris,
We are extremely sorry to hear about this and even more sorry to disappoint a customer. There were certain complications which led to this failure. We are already working to fix them. The fact remains that we have clearly not delivered on our promise but we remain committed to your business. We don't want any of our valuable customers to go through this again, that's why we are very thankful for taking your time and sharing your experience with us. We would like to take a better look, would you please provide us with your order number so that we can try to make it up to you?
Thank you,
Customer Care”
"Always a great experience combined with fair prices and quality products"
"Loved the first order of Promo Pens.
Decided to get more Stationary. Awesome way to spread the name of your business."
"Great deals on pens!!!!!!!"
“Hello! Thanks for your feedback. We’re always looking for new ways to satisfy our customers. We will send your suggestion to our management team.”
"Great service - no problems"
A rep from Myron Promotional Product, Myron_SE, has responded:
“Hi, we are extremely sorry to hear about this, and even more sorry to disappoint a customer. We understand that there's been some miscommunication from our end. It saddens us deeply that you as a customer have not been treated well, leading you to write this review. If you give us the chance, we want to hear your entire story and fix this for you. Please provide us with order number in a private message. Thank you.”