"The pens looked to have a more vibrant color to the lettering."
"I am a repeat customer because of their products and service. "
"They write so smooth and the price as well as look are awesome! "
"Hello I am not completely satified yet. Byron needs to respect what they promote on line to customers. Thanks."
“Hi, thanks for sharing your experience with us. Firstly, we would like to apologize for the inconvenience caused. We take our customer's opinion very seriously. Can you please share with us your order number in a message to give you a call? This will help us fix the issue and make your next shopping experience an easy and comfortable one.”
"Top quality on products and services..recommand to any business"
"Well other than being double charged, Charged more in shipping fees than initially stated, then no information on tracking the shipment, that the package has shipped or estimated date of arrival. Just some loose ends that need to be button up for a higher rating"
“Hi, thank you for bringing this situation to our notice. Firstly, we'd like to offer our sincerest apologies for any inconvenience we may have caused you. We understand that there's been some miscommunication from our end. It saddens us deeply that you as a customer have not been treated well, leading you to write this review. But providing excellent customer service is one of the pillars of our business. If you give us the chance, we want to hear your entire story and fix this for you. Please send us your order number in a message. ”
"Was reeled in by the promotional price.
However, if I want it now. I have to pay extra to expedite.
"
“Hi,
We're deeply sorry for the inconvenience. Our Arden pen is a best seller and some colors are backordered. We'll give you a call to offer the other colors that are available. Thank you. ”
"My experience was very fast and easy,thanks again for the professionalism.."
" I explicitly defined the order. Then, I was told it was on hold, and asked to define it again without the defining structure. I have little confidence that this order will be completed properly."
“Thanks for placing your order and sharing your experience with us. Firstly, we would like to apologize for the inconveniences caused. We take our customer's opinion very seriously. Can you please share with us your order number? This will help us fix the issue and make your next shopping experience an easy and comfortable one.
Thanks for your time.
”
"Love my products! And shipping was fast too"
"The pens were beautiful, and I know my customers will LOVE them as much as I do. Thank you so much! "
"I was very disappointed that the logo I provided could not be reproduced appropriately. Since the items with the logo imprinted on them were scheduled for a high school reunion, and the "art work" was the school logo, unfortunately I had to cancel the order."
“Thanks for placing your order and sharing your experience with us. Firstly, we would like to apologize for the inconveniences caused. We take our customer's opinion very seriously. Please take into consideration that very detailed logos might be needed to be simplified to meet printing standards and assure the best legibility possible on the pens. ”
"Excellent service and products. "
"Preaty much ok. They can improve quite a bit"
“Hi, If you give us the chance, we want to hear your entire story and fix this for you. Please provide us with order number in a private message. Thank you.”
"It was truly a blessing to work with people who knew what I wanted & the product is perfect"
A rep from Myron Promotional Product, Myron_SE, has responded:
“Hi, we're very sorry for the inconvenience. The imprint method used on these pens is laser engraving. An engraving is created by removing or scratching off the coating on a surface, unfortunately we cannot have an imprint with colors on these ones.”