"The price is decent and the service is pretty fast, enough people i would say. overall a great experience! very recommend! :))"
"Excellent service!
Knowledgeable staff and a great environment. "
"Jonathan Hart answered the phone in a great mood and was very helpful. Though the site was promoting free shipping, I was going to be charged 10$ to ship the one item I was about to order. Jonathan fixed the issue in a timely manner and stuck on the phone to ensure that the order had gone through properly and without the shipping charge. In this day and age of terrible or even non-existent customer service, it was a breath of fresh air to be served happily by somebody who was in Canada, was obviously comfortable speaking in English, knew what they were doing/talking about, and provided speedy service. Kudos."
"Bought a TV Aug. 30th 2014 on sale and received it broken. I let them know right away and hoped for a quick resolve. I paid the extra insurance so I was not worried. Some issues and a wait but resolved in a fair manner.
Thanks Chris for resolving the issue."
"Website Layout is outdated and ugly.
Lots of products to choose from, even though they are quite overpriced. If you shop in-store, like i do, the staff are very experienced, friendly, and welcoming. Overall, Very good service, but high prices."
"I just got finished talking to Johnathan Hart, fantastic service. Resolved my problem right away. It was a real pleasure to deal with someone who cares"
"Excellent Services !
Best Price in Market !
I am buying my electronics from NCIX.com forever"
"Good customer service!
I ordered a gpu with a mail-in rebate from them. When I finally got around to installing it 3 weeks later, I found out it had no drivers for my OS. However, the 15-day return period had passed and I'd even cut the upc off the box to get the mail-in rebate.
I talked to a service rep and was still able to return it for in-store credit (minus restocking fee)! I don't think any other retailer would've done that."
"Great product, great service. Had some minor issues that aren't even worth mentioning because they were dealt with almost immediately and to my complete satisfaction. Highly recommend NCIX!"
"While NCIX asked me to write this review, they had no way of knowing whether or not I was furious with them or pleased as punch. As it turns out, I am pleased as punch. I am a retired electronic tech and though I don't keep up as I used to do, I can tell when staff know what they are talking about. This applies to the people I dealt with. One of the qualities I strongly appreciate is having them recommend gear to me based on my personal price point. While I don't always have the dollars to buy the best, I need to know which of the medium quality brands would best fit my fussy needs. These staff can do this, which is one of the reasons that we, ie my adult sons and I are loyal NCIX customers. I veered away once three years ago with Dell and that was a horrid error on my part :( ...never again. thanks again folks :D"
"Zenon is the best. Always finds a way to price match when possible. Very polite and expedient."
"Pretty good stock but a slight lacking in customer service."
"Excellent Services !
Best Price in Market !
I am buying my electronics from NCIX.com forever....
"
"I've purchased a Enthoo Pro computer case from online and picked it up from NCIX Lansdown store. The staff there were very welcoming and available. I didn't wait long then I got what I want. The store is bright and price tags are very visible. "
"While shipping was slow (from Vancouver to Ottawa), the service at the store was excellent. The staff was friendly, welcoming, and extremely knowledgeable. "