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Verified
5/5

2014-09-03

"Glad I found this store. I didn't know it existed. I ordered my product online (Samsung Laser Printer) and selected to pick-up at a local store. I'm glad that they had it in stock. Employees at the store were very nice and helpful. I will definitely buy from them again. Great experience. Thank you. I should also mention that the printer was normally $650. I got it on sale at 50% off. I couldn't be happier."

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Verified
5/5

2014-09-03

"My motherboard was faulty and so I contacted NCIX. Erick Chmara helped me through a MONTH AND A HALF long RMA process! The reason why it took so long was due to the manufacturer taking their time. However, his replies were quick and helpful, making this one of the reason why I love NCIX so much. I honestly would give them more than five stars if I could!"

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Verified
4/5

2014-09-02

"Always have good prices on stuff that you need to keep computing and connected."

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Verified
5/5

2014-09-02

"Ncix is always good for electronics. Usually priced very competitively. No hassles, good service and quality products. Having a fee for returning an item does suck but to me that's a minor quibble. Would definitely recommend."

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Verified
5/5

2014-09-02

"Terrific experience shopping at NCIX, as always"

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Verified
5/5

2014-09-01

"In error I ordered and received a wrong USB cable, not NCIX's fault, mine for not knowing what USB3 was about. Anyway, I called to see if I could return the cable. I really enjoyed the hold feature while waiting for a free Human that gives the number you are in the queue and counts down until its your turn. Wish more places did that! Once it was my turn Darrel was excellent in his handling of my request and quickly sent an RMA number and shipping address. Thank NCIX! "

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Verified
5/5

2014-09-01

"Ordering was quick and easy."

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Verified
5/5

2014-08-31

"quick service, wide selection and reasonable prices. Overall a great place to buy your tech needs. "

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Verified
5/5

2014-08-31

"Super friendly and knowledgeable staff! Great products and great sales at the grand opening at Lansdowne. "

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Verified
5/5

2014-08-30

"When I was having troubles with my new pc, Darrel was very helpful in guiding me through some troubleshooting steps and setting up an RMA for me.

I was worried that my return shipment might not reach there in time, he put those worries to rest by extending the timeframe.

Excellent service, and I will definately be shopping here next time I need computer parts!
"

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Verified
5/5

2014-08-30

"So far, i've had to deal twice with ncix support, one being somewhat their fault and one being mine completely, as youd expect, when it was their fault, they were completely going out of their ways to make me happy and help me out. So when it was my fault and i had to deal with support, i was expecting the complete opposite, late answers, bad service, the list goes on, but i am glad to say that even though it was my fault, the tech that helped me, Darrel, has given me SO much of his time helping me out with all the procedures and all of the little details i had to do to get my issue fixed, fast answers, very nice, ive heard things about NCIX support being bad when its your fault and not theirs, i am glad to see that it wasnt the case. Excellent support throughout the whole process :)"

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Verified
4/5

2014-08-30

"Knowledgeable and friendly sales staff who found what I'm looking for very quickly. However took about 15 minutes for the order to be filled. Better coordination between front sales and back warehouse required."

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Verified
5/5

2014-08-29

"Great help from Erick Chmara at NCIX Tech Support.
Had an issue with a motherboard I couldn't figure out - and giving him the specifics he came up with a solution I'd overlooked.
Great, quick communication - and tech support that doesn't make you feel like a drooling idiot is always welcome!
Thanks again Erick - you're a credit to your industry!
"

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Verified
5/5

2014-08-29

"My order was in my hands within 48 hours of clicking some buttons and typing numbers on NCIX.com. Very impressed with the shipping. AND IT WAS FREE!

Unfortunately for me, the item that I ordered wasn't compatible with my system. Erick Chmara was able to process an RMA for me and arranged free return shipping as well. As a gesture of good faith he also offered me free shipping on my next purchase from NCIX.com.

This by far exceeded my expectations. It's nice to see that NCIX.com really cares about their customers and wants repeat business.

Not only does NCIX.com have great prices but they have great customer service aswell!
"

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Verified
5/5

2014-08-29

"NCIX were great, they RMA-ed my motherboard quickly and the tech support were very responsive. Darrel in particular was good."

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