"I loved the brompton video order. It took a while to get the bike since it's custom made in London, but it was worth it. It came nicely tuned and ready to ride!"
"The ease of learning more about and ordering my KickPed was amazing. Processing and delivery of the order was so much quicker than expected. I'm super happy with my purchase and would recommend NYCEWheels to everyone!"
"The order was ddelivered on time and in good condition ."
"The purchasing process was quick and easy and the bicycle delivered ready-to-go in a matter of three days. Excellent response."
"Product as described, shipping rather slow...."
"Excellent - they were very helpful with my inquiries before the order was placed, and contacted me to make sure that the shipping information was correct before sending my order. The bicycle arrived in excellent shape and ready-to-ride as soon as it was unpacked. I definitely recommend ordering from them for those who do not have a folding bike dealer in their area."
"The staff was very friendly and helpful. I called from out of state and so I couldn't test drive the scooter. Whether the scooter I chose fits my needs, I still don't know. But it's not NYCEwheels' fault."
"They called me to clarify what I had intended to order.
The order came quickly. It was what I had ordered."
"Very satisfied with customer support. Highly recommended to friends and colleagues. The website is top-notched. It is easy to navigate and very intuitive. The video reviews and the video customizer for their product is amazing. "
"Everything was great. They took care of all parts of the order quickly and efficiently and almost instantly responded to a problem I had. "
"My accessories arrived quickly and well packed. They were of better build quality than I found locally."
"I've just received a Brompton.It looks very nice!
Though I ordered a custom bike at first,I changed to a stock bike bacause of 5-6 weeks leading time.
The customer service was excellent. I requested some customizations whith the stock bike, correspondings were so prompt, and some advices were very helpful.
I am very satisfied with this purchase. Thank you."
"I've been checking in on the NYCeWheels site for awhile now, mainly for their expertise on Brompton folders. Peter's customization videos are awesome. So I decided to sign up for their emails, and that's how I found out about Demano bags.
This Demano was actually my first NYCeWheels order, and it couldn't have gone smoother. Roberto in the shipping department was super helpful when I emailed NYCeWheels a question, and the bag got here in great shape thanks to his bombproof packaging.
I'll be back!"
"Unfortunately, online ordering experience was not so great. NYCE web site's "live update" of Brompton bicycle stock on hand turns out to be inaccurate and it does not reflect what they actually have available to sell. Three days after ordering a bike online that was listed as in stock, NYCEwheels emails me with word that the bike is not available. So, I cancelled the order. (Ended up getting a nice Brompton M6L through another shop and they shipped it to me within 24 hours.) I hear many good things about NYCEwheels, so I figure my experience was just a rare misstep..."
"Ordering went very smoothly as expected of online delivery. Packed to acceptable standards, though the seat post of my bike was scuffed but otherwise fully operational. Tune up included as part of the sellers agreement made my bike to be ready to ride."