ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-04-02

"The entire process was very fast and easy. I'd recommend these guys."


Verified
5/5

2013-03-31

"Super nice staff, helpful with questions before purchase, fast shipping turn-around, great product! KickPed is wicked fun! "


Verified
5/5

2013-03-25

"Fast shipping and a quality product. This scooter is great in Chicago, but I still need to see how it handles in weather."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-20

"This is the best scooter ever.
If i have enough money, i will buy another one. I could ride kickped even on the rough road. Thank you for selling this scooter.
"


Verified
5/5

2013-03-13

"Great experience! I emailed before I ordered to see if they would install a rack for me and Peter answered right away. He and I emailed several times yesterday when the bike came. It was so carefully re-packed and arrived without a scratch. Even the tires were filled with air for me. I had it out of the box and on the street in about 5 minutes. Super good experience, great customer service. I'd definitely buy from NYCEWheels again! Thanks guys! Kent"


Verified
3/5

2013-03-13

"Meh. Order was delayed because vendor wouldn't ship to unverified PayPal account.. I Had this been explained on the purchase page I wouldn't have used PayPal. Arrived with hole in box. The box itself was flimsy and there was no padding except for a little crumpled paper and bubble wrap. Part of the scooter was sticking out. The Allen key that was supposed to be included wasn't there (probably fell out of the hole). The scooter itself looks solid. "


Verified
5/5

2013-03-11

"My husband is a fan of scooters, we came all the way from Chicago just to pick one out. He was able to physically try out each scooter he was interested in. The workers are very friendly and gave good advice about products, we will definetely revisit!"


Verified
5/5

2013-03-01

"The online video used to select options for the brompton bike was outstanding"


Verified
5/5

2013-02-09

"They most certainly delivered. But their customer service and willingness to help was absolutely above and beyond the customer service you'd typically find in a small business! One small package certainly packs a huge punch. They [NyceWheels] are the epitome of high quality. If you ever have any questions, their knowledgeable staff are en pointe and certainly on top of everything. They sent my KickPed from Texas on Tuesday, made it to California on Friday (yesterday, the 8th of February 2013).

If you ever have a question, the friendly staff at NyceWheels will answer just about any product-related question you may have, and their professionalism is certainly something to behold. I have zero complaints. These guys are top-notch! I'd give them a 5-star rating, 10 out of 10, two thumbs up -- and any other high rating scale there is available.

No, this isn't a paid review either. This is based on my honest experiences with NyceWheels' staff members. If you want to order an excellent bike, scooter, or replacement parts for your ride -- this is the place to make your orders. Thank you for an excellent experience!
"


Verified
5/5

2013-02-03

"It's a very smooth ride. I still have trouble pulling the bar for carrying on the bus. It's very stiff, however, I still recommend the GO PED scooter. Let's hope you have replacement wheels!"


Verified
5/5

2013-01-31

"Six years ago I purchased my Brompton in The Netherlands. NYCEwheels has been my Go-To shop for all things Brompton here in the 48 states. I need the star scale to go to ten. I've never meet any employee of NYCEwheels but they are clearly passionate bicyclist that, I expect, want to ride the next new thing. Thank you, NYCEwheels. I'm in Los Angeles - Next time I'm in New York City, you Will be on my visit list.
Thanks,
Sean Fox
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-01-20

"My new scooter is great, I ride it up and down the sidewalks with my children,they have razors. It's a lot of fun, now dad can have fun too!"


Verified
4/5

2013-01-14

"I tried to buy a console Bionx but this time I could not. I asked for information and they were slow to be sent. Unable to make the purchase online.

----------------------------------------------------------

My credit card is working. it is possible that a problem occurred when it did. But I think you could have tried again.

However, you are in the right, my grade was low, unfair. I'll change! I'll put more stars! You deserve it, after all, when I went to the store personally, I responded very well and helped me gently.

In March, I will be in NYC and go visit the store and make new purchases with you.
:)
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-27

"Very happy with the bike setup and packing. Only had to true a minor wobble with the rear wheel before riding. Overall, very happy with my purchase.

Thanks, Rich
"


Verified
1/5

2012-12-24

"WARNING: you will not get your stuff without extra steps!!!! There was no notification on the website or at the time of order that several extra confirmation steps would be required (receipt of an email with a dummy charge to confirm shipping address). Company did not try again and so sat on my Christmas order for two weeks. Now it's Christmas Eve and my husband does not have a gift. They have a nice website and good product selection, but given the level of communication, cannot recommend them at all. Very disappointed. "