"Thank you for helping with this need to get this problem worked out."

"Excellent service with quick and acurate shipping. Price was competitve and site was easy to read."

"i lost $45 because they shipped item "ground" after i requested "2 days". late on my customer costed me money. They refunded the money that i lost due to the delay. Company made it right."

"The product arrived as expected, but one full day late. An email to the company asking for reduced shipping charges went unanswered, but I see on my credit card statement that they removed all shipping charges. So, it would have been nice to get a reply, but at least I got free shipping since it was a day late. Overall, good service."

"I needed a SIP door phone for my new office. They had it in stock and the best price that I could find quickly. Smooth and easy."

"On 10/10/12 I placed an order. The order was shipped an received in a timely manner. The order had a manufacturer's defect. I contacted customer service. I completed the required form. On 10/18/12 Nina with customer service asked me a few more questions then she informed me that she would be emailing me an RMA number within 24-48 hours. She explained that I could not return the item without an RMA number as it would not be accepted. On 10/19/12 Nina informed me that neobits was shipping me a replacement and that an RMA number and label would be issued in the next few days.on 10/22/12 I asked Nina if she could tell me when the new item would be shipped and when would I be getting the RMA number and label.I have not got a response. This is 10/29/12, still no response. The defective tool is still sitting in my office floor all packaged up to be shipped. I am still out the $235.00. On the afternoon of 10/29/12, Nina finally responded by telling me she will check on the status. Later that day Nina let me know my item was backordered. On 10/30/12 Nina informed me that it would be 2 to 3 weeks before the order would be shipped from the manufacturer. As of 10/30/12 at 4:10 p.m., I still can't send the defective item back because neobits still has not given me an RMA or a label to ship with. "

"Just what we needed and arrived ontime."

"Great service and delivery with immediate response. product arrived as promised."

"My order was shipped promptly, priced competitively, and packaged efficiently."

"Purchased a Bogen TAMB2 telephone interface. Price was reasonable, and packaging appeared new, but unit was DOA. Tried to reach Neobits by phone and got only an unrecognizable person's name on a voicemail box, with no option to speak to a real person. An urgent follow-up e-mail was responded to only with a curt message instructing me to fill out an online RMA request form. So far, I'm not impressed...and have an irate customer for my troubles.

Professional suppliers have humans available to solve problems, and the best have advance replacement programs in place. I'd rather pay more and get professional level customer service. Neobits has some work to do if they want to regain my confidence."

"I love how easy it was to place my order with Neobits, and even more so, I love the fast shipping! "

"Great, quick delivery or a very hard to find item. Item arrived just as described and within only a few days. Will definitely shop with them again."

"loved the website and also loved how fast I received the product"

"The order was shipped FAST, it was acqurite, and they ACTUALLY had it in stock. Thank you so much!!!!!!!"

"Got a little worried after placing my order when I read a lot of "scam" complaints. Took a few days until my order finally shipped. Received my order about a week later (standard shipping). Everything was as advertised and exactly what I had ordered, drop-shipped from the original supplier. I would have no reservations about using Neobits again."