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Product & services pricing
4.09/5
Chance of future purchase:
3.82/5
Shipping & packaging:
3.62/5
Customer service:
3.47/5
Return/Replacement policy:
3.27/5
Featured Review


Verified
2/5

2023-07-12

Expired Supplements

"While the products came in a timely manner, the protein powder was expired. Now to get a refund, I have to ship back the products at my own expense hoping they are unscathed upon return. Only then will I get my refund? This company is either knowingly shipping expired products or are completely negligent. Regardless, I won't be using them again."

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Verified
1/5

2023-07-09

Wrong shipping dates!

"I ordered product on 7/1/23 with a projected shipping date of 7/3/23. It is now 7/9/23 and i still don’t have product and it has not yet shipped. I read reviews and some say they never received there product. I should have done research on company first. If i don’t get a shipping notification soon i will contact my bank and get the fraud department involved. "

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Verified
5/5

2023-07-08

No problem

"Ordered what I wanted. Delivered in timely manner. No problems, no complaints."


Verified
5/5

2023-07-08

Easy to use

"Easy to use website, glad they had the product I’ve been looking for and reasonable price as well"

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Verified
1/5

2023-07-07

Shipping emails

"My order had a final destination to my PO Box at local Post Office. Your 6/28 email said it was sent Via UPS and I should receive delivery (I assume at my PO Box at my PO) on 7/7. I got more emails from you, the last one being this morning saying that several attempts had been made to deliver it to me and that if I didn't pick it up, it might be returned to the shipper. That email has since disappeared from my computer. I had not received a pink notification at my PO Box until this morning. On your box, it showed that my PO had just received the package this morning and there was the pink notification in my PO Box. No notification in my PO Box yesterday. I did not check the tracking as our Internet provider has had problems for about a month and is not always available - we have never had this problem with them before and I have had them over 25 years. So, I tried to call you at 1:15 pm PT. I was put on hold and there were many red flags. Your recording said due to high volume of calls, you were experiencing a long wait time - this is usually an excuse for not enough staff according to many companies . No length of wait time was given. I could request a call back but no time given as to when I could expect it and many companies never call back. Since it was almost your closing time (5 pm ET) I waited on hold for 25 minutes. I doubted I would have gotten a call back today, anyway, and I have things to do rather than sitting by my phone waiting for a call back - who knows if or when it might happen. I don't play games and don't like to have my time wasted by companies who don't have their act together."

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Verified
5/5

2023-07-07

Excellent seller.

"Quick shipment, arrived in a timley manor"

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Verified
3/5

2023-07-06

BPI on back order forever. Problem not solved

"Good selection of products. But i whish they would update customers with back orders more often and not ignore them. They also have a hard time picking up their customer service phone line "

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Verified
5/5

2023-07-06

Great Company

"The transaction was super easy including fast delivery "

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Verified
5/5

2023-07-05

Awesome

"Very little wait time. Products came unbroken. "

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Verified
1/5

2023-07-05

Wrong product shipped

"The product shipped was not the same as advertised"

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Verified
5/5

2023-07-05

Correct product, fast

"I was concerned because the Dymatize Stevia product is discontinued, but I got it, and it was shipped quickly!"

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Verified
1/5

2023-07-03

Missing items

"I have not received but one of the four items ordered, and no email giving me a heads up"

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Verified
5/5

2023-07-01

Fast shipping

"Great check out & fast shipping "

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Verified
5/5

2023-06-29

I’ll be back!

"They had what I wanted, ordering was easy, prompt delivery in sturdy packaging so no damage to products and the pricing is good. This is my new go to website!"

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Verified
5/5

2023-06-28

Get Swoll

"Smooth no fuss quick delivery order always correct "

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