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Featured Review


Verified
1/5

2016-09-03

Haven'T received yet

"I bought a gtx 1080 and it they said that it would take 2 to 7 days, it's been 2 week and still haven't received it."


Verified
5/5

2016-09-03

Great Transaction

"As always, a smooth transaction for the lowest price. With free shipping. Items all as described and work perfectly. Very happy."


Verified
5/5

2016-09-03

Great service and quick delivery

"Got everything quickly and there was good communication between them and I. Item was in good condition. Very happy with the service and product"


Verified
5/5

2016-09-03

Delivered ahead of time and customer support was very helpful

"When I was unable to find my tracking number on the Purolator website the customer support representative was able to find the correct delivery service and sent me the corrected tracking number promptly. "


Verified
5/5

2016-09-03

LG 4k monitor

"everything was great,thanks"


Verified
5/5

2016-09-03

MacBook Air purchase

"Ordered a Mac laptop and it arrived two days early. The product is exactly what I needed and couldn't be happier. Definitely a great buying experience. "


Verified
5/5

2016-09-03

Awsome job !

"Absolutly no cons . Ill buy again on this site , thank you newegg for my brand new abs vayron computer !"


Verified
4/5

2016-09-03

Great service

"Exactly what I ordered and came next day"


Verified
4/5

2016-09-03

Great PC, almost messed up delivery.

"PC works great, no issues with it. But the shipping label wasn't made properly so it shipped to the wrong address down the street. Had to pick it up at the location mail depo. Also the email said Purolator shipping number, but it was a Canada Post shipping number so that confused me with tracking it.
"


Verified
5/5

2016-08-31

Customer Service that makes a difference!

"Every encounter I've had with Newegg has been positive. From knowledgeable professionals to fast service to customer care agents going the extra mile to get me what I wanted, I'm thoroughly impressed and appreciative. "

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Verified
5/5

2016-08-29

Super service

"I called in today for help with an order I had placed for a desktop PC.
I wanted to add a couple of sticks of RAM to the order, so I could avoid paying shipping for sending it seperately.
Reuben(sp?) was very helpful in checking to see if it could be done for me - unfortunately in the end it could not, but he offered me the shipping in form of a gift card as soon as the order clears verification. He also helped me prove to my wife that the PC was a great purchase, as he confirmed they just sold out right after my order, which as anyone who's married would know; helped a lot, hahah.
I was looking forward to completing the phone survey after the call like Reuben said I could, but I think my cell provider blocks that and my call was automatically disconnected.
So here I am!

Looks like I can only post 1 review, so I will also post here about the next representative that helped me out.

Kara took my secondth call in.
I was calling because my order was taking longer in the verification state than I thought normal, and I was getting worried that I might not get one of these awesome desktops!
I'm still a bit anxious as it hasn't cleared yet, but Kara did everything in her power to put me at ease - she was very sympathetic and tried several things, unfortunately most of the matters were out of her hands.
I'm still hoping it will clear and I will get the PC, but in the end these two representatives provided excellent support and proved to me that Newegg knows how to hire the right people for the job.

-Gabriel Tan
"

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Verified
5/5

2016-08-18

Newegg is the Bomb!

"I can always rely on Newegg for all my computer needs. Recently I bought a motherboard, unaware that it wasn't compatible with my system, and on top of that, it was non-refundable. Thankfully, my boy Patrick helped me out and allowed me to get my refund. Awesome customer service!"

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Verified
5/5

2016-08-18

FAN FARE!

"Patrick was 100% helpful. He helped out when I needed a fan and didn't hold anything back to help me. Newegg is the best for pc parts and I highly recommend them to anyone!"

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Verified
5/5

2016-08-17

SMOOOTH AS A NEW EGG

"Very friendly representative by the name of Patricia helped me out. Quick, smooth as egg call :P I've heard both good and bad about New Egg, but they shipped by product within 2 days of order at my door. Fast!

Also, this was for price change reimbursement as price dropped after I purchased and they will send me gift card. So I'm happy about that.

Thanks Patricia, and New Egg
"

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Verified
5/5

2016-07-30

Best Website for shopping, custumer service#1 and fast shipping

"Newegg.ca is the best website for buy computer part. The services is #1 and the shipping is fast!! Good prices"

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