"Patrick was 100% helpful. He helped out when I needed a fan and didn't hold anything back to help me. Newegg is the best for pc parts and I highly recommend them to anyone!"
"Ordered parts for a new computer from themy and had no issues. Needed to make a change to my order after purchase and they helped to switch the item. "
"Wrote AMD an email after complaining to Kara on the line about the lack of RX 480's in Canada. Thanks for putting up with my whining Kara, you're the best.
Rh-yan Exupery"
"Almost always the best prices, fast shipping, great customer care!"
"Purchased card approx 2 months ago. Was given an invalid game code for Wargaming.net. Emailed support, took them a month to get back to me with a new code - which also does not work.
Frustrating."
"It has been my first time ordering from newegg, and I found the customer service to be warm, patient, lighthearted and genuine. Thank you Ruben G. M. , for the great customer service experience."
"Support has helped me multiple times by compensating me for problems that were even out of their hands. Shipped was late so they refunded my shipping completely and they've done a lot to keep me as a customer for life :)
Thanks again!"
"Almost perfect. All the information about the products are there to see. The only problem I have with Newegg is their Price Match system. They give you a 30 day gift card instead of a refund. Most if the time it either gets wasted or people are forced to buy unneeded items.
Other than that Newegg bestegg"
"They helped sort out my RMA and jumped through some hoops to make things comfortable with getting my replacement.
Every person I spoke to was very helpful and helped sort out and ease my frustration with the RMA, Canadian prices, and Canada Post's possible postage strike."
"I've always had wonderful service coming from Newegg. And once again, today was marvelous.
By the way, thanks to Carrie for her splendid customer service :) I will keep on referring newegg! "
"I've had the worst experience with support from Microsoft apple nvidia eBay etc and Newegg seems to be one of the view that are actually helpful. Thanks for the understanding. "
"The Newegg team provided me the best customer service I had the pleasure of experiencing in my entire life. From price adjustments to prompt RMA service, this team is professional and makes me feel valued as a customer. For this reason, I vow to remain loyal to Newegg going forward."
"Newegg Rep Max was very helpful when I contacted him about my orders. "
"I recently had problem with a monitor purchased through Newegg. Newegg customer services worked through the problem with me and came up with a very satisfactory solution. I recommend Newegg.ca without reservation."
"I had a defective product and needed to return it. I had purchased the product 31 days ago, but due to the shipping time, Newegg issued me an RMA and gave me a shipping label instead of having to ship it to the manufacturer on my own dime."
"If you buy an item on Monday for $14.99, and on Tuesday it drops to $12.99 (just an example), don't expect NewEgg to honour the difference in price (they might make an exception depending on your order-history - as they did with me on several occasions). It wasn't until probably my 5th request to have the price match that I was told about this policy.
Other than that, great customer service; very competitive pricing. I spend way more than I should."