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Product & services pricing
0.00/5
Chance of future purchase:
2.50/5
Shipping & packaging:
0.00/5
Customer service:
2.50/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-12-14

Genuine parts

"I love to do some mechanical work in my vehicle with genuine parts, so finding Toyota of North Hollywood online was the best thing I ever had found, they have most parts in stock and/or order them in a matter of days, their prices are very competitive and the great friendly service they provide. However the best thing is, the peace of mind that you have replaced parts in your vehicle with genuine parts."


Verified
4/5

2024-12-14

Fast pick up

"Went to pick up my product at the store and it was quick in and out. There was no line."


Verified
5/5

2024-11-26

Awesome

"Fast affordable in time!!!!"


Verified
4/5

2024-11-16

online order

"Good pricing online. Only wish they notified me when the part as ready at the dealership."


Verified
5/5

2024-11-07

Fast and professional service.

"I received my online order in speedy time and with accurate parts. Thank you!"


Verified
5/5

2024-11-05

Pleasant Encounter

"Ana was very professional & very efficient with helping me service my Camry. She politely listened to everything I needed to be done with special requests & noted everything on the order. She also honored the service special coupons I had. She also personally called me as soon as the vehicle was serviced and ready to be picked up & helped me with all the paperwork. Thank you. "


Verified
5/5

2024-11-04

Excellent Customer Service

"The parts department staff was friendly and very helpful with my needs for my 3d gen 4 runner. I plan on coming back for future purchases"


Verified
5/5

2024-09-23

Fast delivery, easy pick up

"Process was easy, if I need another part, will order again"


Verified
5/5

2024-09-21

Excellent Service

"Part of course the quality is there, picking up the part at the NoHo Location was a breeze with very welcoming and helpful staff. "


Verified
3/5

2024-09-18

Great

"Was able to pick up products"


Verified
5/5

2024-08-23

Quick and Easy

"I recently purchased a part from North Hollywood Toyota, and the experience was absolutely fantastic! The pricing was unbeatable, and I loved the convenience of being able to complete the entire purchase online. The process was smooth and straightforward, allowing me to finalize everything from the comfort of my home. When I arrived at the dealership to pick up my part, I was in and out in no time. The team had everything ready to go, and I was on the road in minutes. If you're looking for a wonderful experience with great prices and excellent service, I highly recommend North Hollywood Toyota!"


Verified
5/5

2024-08-23

Great Parts Department!

"I ordered online and the repetitive email was confusing but eventually a 'ready for pickup' email will be sent. Would be nice if they had a ETA on the items, online there's no mention if the item is in stock or has to be delivered to the dealer. But I got the exact items I had ordered and they're great. Also, in person they have cool Toyota merch displayed that one could buy. I will keep coming to this dealer for my part needs! Their prices are also better than Keyes/Lithia."


Verified
1/5

2024-08-05

ORDERED PARTS ON LINE TOYOTA NORTH HOLLYWOOD

"The order sent by email have the detail of what we requested and delivery and billing address correct.
The bill and probably the label was wrongly created and they wrote billing address in another state instead of the delivery. At the end and after almost two weeks the package returned to TOYOTA NORTH HOLLYWOOD, The person there realized the MISTAKE and sent it to us by UPS and we finally got it on time before our trip.
"

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Verified
5/5

2024-07-21

As promised or expected.! A++

"On time. Friendly. Excellent customer service!"


Verified
2/5

2024-07-21

Order still unfulfilled and...

"Its been weeks since I placed my online order. I called to get a status and was told it was on back order. It'd be nice is this was communicated online when placing an order. So I asked if I could get an ETA but was was told one was available. When I asked to cancel the order for a refund, I was discouraged from doing so and told all order from the same place that was on back order. I will try one more time in a week or so if the order still hasn't been fulfilled. "

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Likelihood of customers making future purchases
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