"I was very pleased with the service that I recieved. My parts came in a time frame that they had posted. The web site is user freindly when looking up parts. I will order from this site again when I need parts."
"Happy they had the particular GM part I was looking for in stock, and at a reasonable price."
"My experience with O.E. Parts was satisfying. I found the part I needed and ordered it, then recieved it and it worked. What more can one ask. O.E. Parts fulfilled their commitment and I am perfectly satisfied with the outcome. I would recommend O.E.Parts to my friends."
"Item ordered arrived within a week to Canada!
Not OEM, but appears suitable for what we needed and is working as expected."
"Received correct part I ordered very quick with shipping could'nt be more satisfied. Shipping cost also very reasonable."
"Awesome team! Called for information on a part, staff were friendly and very helpful. Quick delivery, right part, easy transaction!"
"Prior to ordering I shopped around for price pricing and found it best at OEHQ. I had several questions prior to placing my order that were promptly answered. in addition to not having to pay state taxes shipping was free. Overall a very pleasant shopping experience. The parts were received within a week and fit perfectly. I will not hesitate to use OEHQ for my next purchase"
"Based on the other positive reviews, I am going to assume my experience was an exception to the rule, but I had a terrible experience with my order.
Monday 2/7 ordered after hours in the evening
Thursday 2/10 received 1 item & e-mailed that evening asking where the other 3 items were (tracking doesn't show tracking # with the line items, and you have no idea what is in a shipment until it arrives).
Friday 2/11 morning - received quick & courteous response from customer service
Thursday 2/17 received 2nd item
Tuesday 2/22 received 3rd item
Wednesday 2/23 received duplicate of 3rd item
Monday 2/28 e-mailed customer service again - never received a response
Wednesday 3/9 - received 4th item
It took over a month to get the entire order. In the mean time I got rid of my car, that I couldn't fix, because I couldn't afford to take more time off of work and rent cars (I had to rent cars for 3 weeks). Needless to say, the visibility of inventory, tracking, and customer service did not meet my expectations."
"Good supplier. Price on GM parts are good but small expensive the international shipping charges."
"This is an awesome source for parts. They blow away dealership prices, and even auto parts store prices. I just recently got an ACDELCO part cheaper than any off brand I could pick up locally. In fact, one auto parts store wanted to sell me the exact same part I got here, for almost double the price."
"Once again its OEHQ to the rescue for my 1976 Lincoln Mark IV.
These guys are great and have the best prices around. They do not carry cheap imitations !!
Shipping was nothing to write home about, but they have no control over that.
Overall an excellent company to do buisness with. They have the right part at the right price.
Thanks again for bailing me out.
Respectfully,
Rob
Paramus, NJ"
"I couldn't see the tracking info for a couple of days, but parts were received two to three days early in fine shape."
"Very Good knowledge regarding parts I need, but shipping leaving warehouse was 2 days late it is on the move now so cross fingers it will be there as schedule via UPS."
"That was quick, easy and extremely painless. Found the item I wanted for a lower price than I had previously seen. The process of placing the order was easiest I've encountered and couldn't believe I how quick it was. "
"The OEM parts I ordered came quickly and right to my door via UPS. Because my order was over $75 the shipping was free. How nice is that when many times the savings you get from ordering online is gobbled up by shipping charges? The online ordering interface worked great, and there was no need to contact a live person, but I felt I could if it was needed.
I took my parts to the dealer yesterday and had them put in. All my OEM AC Delco parts (spark plugs, spark plug wires, cabin air filter, wipers) for my 2006 Chevy Impala were all correct the first time (no having to send them back, etc.), and I estimate I saved at least 40% on these parts had I not purchased them my self and let the dealer provide the EXACT SAME PARTS.
I like to have the dealer service my car because I think they generally know the vehicle better than an independent dealer who deals with everything. The problem is that the dealer generally has service rates that are more expensive than an independent, and then when you let the dealer hit you with their marked up parts it starts to become ridiculous. By ordering the parts myself and having the dealer put them in I have the confidence the parts are going in correct, and the near 50% savings on the parts. Great job, O.E. Parts! Keep up the good work and you will have me as a customer for life, as well as the other people I will let know about your money-saving service!
Best,
David Reinhard"