"Excellent service & quality! Part described was EXACTLY the part I needed. I placed my order on Saturday, and the part arrived at my door on Tuesday. I will order from them again, and have given their web address to my son and his friends, all of whom are BIG auto parts buyers. This is one very satisfied customer!"
"The ordering went very good be it turn out to be the wrong part so I had to send it back. Waiting for a refund"
"This was my first purchase from oehq.com, but it will NOT be my last! Their prices were very competitive. UPS had the shipment less than 2 hours after I placed the order. The only problem was that the email I received informed me that the complete order had been shipped. It turned out the items I needed most were shipped immediately, but they were unable to ship a couple of items for a few days. I contacted customer service and they went above-and-beyond to make it right. In my opinion, oehq.com is a very reliable and honest source for auto parts."
"I chose the standard free UPS shipping and that is what I got. It took a week (less one day) to get the part. I suggest checking on shipping with USPS. I would be willing to bet you can get better service for the same or less money.
With that being said, the service from OE Parts was very good. I e-mailed their customer service to get tracking information and received a response within a couple of hours. I was impressed with that. The quality of the part I ordered was very good and as good as if not better than OE at nearly half the cost of the dealer. I will order from OE Parts again. "
"I have used OEHQ several times with total satisfaction. One time I had replaced the steering rack on my vehicle with a locally purchased reman unit. It was faulty as was the replacement they gave me. That's how I found this company. Was able to get a genuine GM remanufactured unit for almost the same price. The good part was that it was perfect. Worked just like a new one. This last order was for an air conditioning receiver that was a GM part that actually saved me a few bucks over the local aftermarket one. Plan ahead for your repairs and get the correct OE parts. With their competitive prices, it doesn't make sense not to."
"I received the blower motor control module for my 2005 LaCrosse only 3 days after the order was placed, it was an EXACT replacement part (same vendor, part number, etc) as the original. It worked great, and the cost was only $46. I earlier called a GM dealer, and their cost was $92. Great price and great service!"
"very smooth transaction, shipping was super fast! I was very pleased with the whole operation. Thanks OEHQ!"
"Item shipped quickly & as described. Item arrived undamaged and ready to install. I have not installed item yet as of 8/6/2010.
I will shop here again.
Thank you."
"I found OE Parts Headquarters web site very easy use with a very comprehensive parts listing for my 1993 Pontiac Bonneville. The switch I ordered was received right when they said it would and order processing was only one day. I have bookmarked O.E. PARTS H.Q.'s site and will consider them first for all of my auto parts needs."
"After searching at least a half-dozen other internet auto parts stores, I found the lowest price for my Cadiallac A/C hose on the O.E Parts H.Q website. It was the original equipment part just as needed. I also found that the search process and the payment process was very user-friendly.
I also got free shipping on my order, which arrived just a few days later - packaged well and delivered in perfect shape. I saved this site in My Favorites under Automotive and will definitely use OEPHQ again."
"OE Parts Headquarters appears to be a decent resource for access to parts needed for your vehicle. Overall I must say that I wasn't dissatisfied.
The only issue I had (which is partly my fault), is that there wasn't a picture, nor a clear description of the part I needed (an ignition TUMBLER with KEY), and the description "Ignition Starter" misled me. Hence, for my first order, I must do a return. We'll see how that works out and write another review.
Outside of that, I have to say that I was impressed. I will definitely consult the website again for parts in the future, but will not purchase without explicit, concise confirmation that the part I am purchasing is the correct one.
Brent - Plant City, FL"
"I was so happy when my shipping confirmation arrived (next business day). I had the hardest time finding the part available. Not to mention that you had it a great price!! Thank you. Will order again from you."
"the customer service was excellent. i ordered the part on the 23rd of July and i had it in my hands on Monday the 26, now thats what i call service.
I will refer all of my friends to your site.
It was a great experience.
Thanks
Chad Franklin"
"I am pleased to say that I was very surprised by O.E. PARTS H.Q.'s prompt handling of my order & the speed in which it was shipped. Great Job, Guys!"
"OEHQ almost always have the lowest price, and I like the free shipping on orders over 75.00. The last order I made was for parts for my fathers Caddy. I cannot get AC parts locally, so I shop the internet alot. Thanks OEHQ for making ordering parts easy and fast. "