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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2014-11-19

"Easy to order, arrived quickly, genuine mobile, very happy."


Verified
5/5

2014-11-19

"Brilliant price, delivery within a couple of days, the goods were exactly as described. I'd certainly use them again. "


Verified
2/5

2014-11-19

"Not sold a UK variant of my phone. Having problems connecting to network.
Not well (if at all) disclosed during the purchase.
"


Verified
5/5

2014-11-18

"did exactly what they said"


Verified
5/5

2014-11-18

"excellent price quick delivery would use again"


Verified
5/5

2014-11-18

"Good experience, very fast delivery. No issues. "


Verified
5/5

2014-11-18

"The service was prompt and efficient and the item was as described. Shall use them again."


Verified
1/5

2014-11-18

"Have been delivered a faulty Samsung Galaxy Note 4. Still awaiting instructions for return with no sign of a replacement."


Verified
5/5

2014-11-18

"it was nice. it was fast as i have heard. i would buy from offer bank now onwards."


Verified
4/5

2014-11-17

"I am now in receipt of a Brand new Samsung S5 Mini, and I am, so far, extremely pleased with it.
All iPhone contents has been migrated to it and everything appears to be working.
Offerbanks service leaves a little bit to be desired though.
This phone should have been delivered nearly two weeks ago, but Offerbank messed about with my address details on the first order, so I cancelled the item - Offerbank did swiftly refund my PP account.
I reordered the phone on a Monday - at a cheaper price.
Yet again, Offerbank procrastinated with the dispatch.
They took 48hrs to dispatch the phone which caused to be delayed over the following weekend.
It states on their Home page - Free Express Shipping, Dispatched In 24 Hours.
Overall I am happy with the service, but Offerbank should not state - Dispatched in 24 hours - if they are not going to comply with their own stated terms.
"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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Verified
5/5

2014-11-17

"Great - highly recommended"


Verified
5/5

2014-11-17

"The item arrived as promised, was well packaged and clearly invoiced. No complaints here."


Verified
5/5

2014-11-17

"delivery at bit longer than expected 8 day price excellent and product is very good came well packed in orgianal new condition working well with my UK network and getting 4g very happy no problems "


Verified
5/5

2014-11-16

"I m very happy. Good service. Thanks"


Verified
5/5

2014-11-16

"Dispatched quickly, could track order all the way. Well packaged."