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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2014-07-21

"Fast delivered and reasonable price."


Verified
5/5

2014-07-21

"After doing research about offerbank, I was nervous about how safe they were for UK (Luton) buyers but my phone (sony z1 compact) came in extremely fast and cheap. I have no problems with it and everything has been above board from initially buying to the delivery. "


Verified
5/5

2014-07-21

"Phone arrived promptly and in excellent condition. Very happy!"


Verified
4/5

2014-07-21

"Fast delivery, but would have liked more info about status of the order."


Verified
5/5

2014-07-21

"good service with quick delivery, excellent price thank you."


Verified
5/5

2014-07-21

"Amaaaaaaaaaaaaaaaaaaaaaazing thank you so much "


Verified
5/5

2014-07-21

"Delivery took longer than suggested but I am very happy with the machine"

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Pricing of products and services
Likelihood of customers making future purchases
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Verified
5/5

2014-07-21

"Product arrived quickly - was not UK spec, but will hope not to have to test the warranty!"


Verified
5/5

2014-07-20

"Received order in v. good time & was as specified. Exactly what u want."


Verified
2/5

2014-07-20

"Not a lot of communication between making the order and receiving it.
No after sales support or care.
Complaints are taken lightly and no personal touch in resolving complaints
A telephone number would have been helpful.
A dummy invoice was sent to me with my return intructons! !when I asked about this because it had incorrect information on such as the cost of handset etc I was emailed a reply stating it is for courier purposes.
A unprofessional and negative 1st impression .don't think I will order again in future.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
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Verified
5/5

2014-07-20

"Delivered as promised and no customs charges as they said."


Verified
5/5

2014-07-20

"Great experience. Phone was cheaper than second hand ones. Delivery was quicker than advised.

Will definetly use again.
"


Verified
5/5

2014-07-19

"Brilliant company who made buying a great pleasure.
Many thanks
"


Verified
5/5

2014-07-19

"Website is excellent and wonderful, thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2014-07-19

"Sloppy delivery. they didn't deliver in 24hrs. rather it took a few days. Products itself was in good condition though."