"The phone is never answered - never -at any time. Email support takes hours to respond. The payment system failed twice - apparently it's my firewall settings or something?!!? The order gets cancelled days later if you don't put a phone number. Neither the web form nor terms conditions tell you need to fill in a number. Paid extra using Paypal - order cancelled as described above. So I paid extra and went to a local supplier."
"Thanks. The item is as expected. "
"Searching for a product and ordering was very easy; the delivery was very fast. i was very pleased."
"i love the service, its very fast and they sell the best quality "
"Yes it was great . Very responsive customer care. Item delivered on time . Never felt any hesitation from staff side even I asked so many questions. Very helpful. Great experience looking forward to buy more items . Only one issue tht the price is little higher than souq.Com but the wait is less so it justifies ."
"Once item was dispatched it arrived within 2 days. Very happy with product and surprised at how competitively priced the products are. Will consider buying from here again. "
"Reliable, fast, excellent price. Thank you Offerbank! "
"Unfortunately, there were problems in paying.
I initially ordered four items and the website could not direct me to the payments page.
Order cancelled and re-ordered, and I had the same experience
After email correspondence it was agreed to split the order into 2 parts, this worked and after payment was made delivery was held pending bank clarification of the payment.
At this point, I gave up, cancelled the order and ordered from another source."
"Quick Response and Clear Communication"
"Having placed my order, I was very quickly contacted to say it was out of stock and what the alternatives were. I chose a refund which was processed immediately. Good customer service."
"Good price and fast delivery. Thanks
"
"Delivered on time, very reliable service."
"As yet the order hasn't arrived and they will not refund or replace my order"
"At first I was somewhat suspicious of the price of the item and wondered if I would have import tax and vat to pay. However, the order was dispatched promptly and arrived within a couple of days with no more to pay. Very pleased with doing business with Offerbank and I have recommended them to friends."
"Quick delivery and product correct as described. "