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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2014-06-01

"excellent service, fast shipping!"


Verified
5/5

2014-06-01

"I am totally Satisfied with Fast and Best Service of Offerbank"


Verified
5/5

2014-06-01

"Supreme service. Better than expected"


Verified
3/5

2014-06-01

"***UPDATE 03/06/2014*** I have now received the product and thankfully it's in full working condition. Offerbank may be VERY slow but at least are GENUINE.


Quite frankly, it's almost 2 weeks since I placed the order and I haven't received my product yet (despite the 1-3 days delivery promised)

As about customer services, they're not poor or bad; just non existent.
The only one number you get to ring is simply an answering machine asking you to leave a message (no option to hold the line and wait).

Not a clue if I ever receive my product or what to do if it's not working.


"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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Verified
5/5

2014-05-31

"Excellent product (Samsung Galaxy Note 10.1 2014 Edition), great price, good communication and efficient service. Thank you!"


Verified
5/5

2014-05-31

"A very good service - would recommend Offerbank to friends and family."


Verified
5/5

2014-05-31

"Very happy with the quick service."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-05-31

"Excellent and Fast Service. The Track your order service also gave me peace of mind to know my phone is on its way"


Verified
5/5

2014-05-30

"Purchase was quick, received order same day, customer service was perfect.. And am happy with the product I bought :)"


Verified
5/5

2014-05-30

"Very satisfied am need laptop available ha sir. . Z "


Verified
5/5

2014-05-29

"Fast efficient service. Very good value and a customer service to match. All my queries were answered promptly and accurately. "


Verified
5/5

2014-05-29

"Outstanding friendly service with easy to follow instructions. Thouroughly recommended and I would certainly use the service again. A pleasure doing business with them. "


Verified
5/5

2014-05-29

"After order I have been contacted by customer service to confirm my order and three days later I have received my phones as wanted. Great experience. "


Verified
5/5

2014-05-29

"Less options to buy. But great service and trustworthy..."


Verified
5/5

2014-05-29

"I am very happy with my order. The phone was packed, in good condition, everything was in place. Thank you."