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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2014-06-10

"Very fast service. Received Samsung Galaxy S 4 i9506 (Singapore Region) as expected."


Verified
1/5

2014-06-09

"Totally and very dissatisfied. In my opinion, customer service contact and response was less than standard, and the threatening e- mail received within an hour and a half of my review was not appreciated. Pity one cannot provide open feedback and opinion on service without being threatened with legal action - shows the mind set of the company in my view. "

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2014-06-09

"great value, but took 4 working days to arrive"


Verified
5/5

2014-06-09

"I have bought S-4 I9505. Very reasonable price + ultra fast service.. Highly recommended"


Verified
4/5

2014-06-09

"Excellent price and problem free delivery. Purchased 3g model not yet available in UK so manual not online and will have to go back to Offerbank if there is a warranty problem. Screen saver supplied free but wifi manual says don't use one. Be patient ref communications, they are slow but sure. James Urwin"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2014-06-09

"Although item is appearing available on the site, I have not got the item at all, on my quries, they said item is out of stock and we will get back to you in next 2 days. No body bothered to update me."


Verified
5/5

2014-06-08

"Thanks excellent service and easy to order."


Verified
5/5

2014-06-08

"I was initially a little wary about using this website for a £1300 purchase but I can say that the product I received was genuine with manufacturers warranty, it arrived reasonably promptly and in accordance with delivery advice given, communications from the seller were good and I could use my credit card as a safeguard against any problems. There were no problems and I would use it again."


Verified
5/5

2014-06-08

"Order arrived bit late but all ok!"


Verified
5/5

2014-06-07

"Easy to use site, very quick delivery & good price"


Verified
5/5

2014-06-07

"Superb in every respect. Will be back! "


Verified
5/5

2014-06-06

"Once shipped, the item arrived very well packaged, in time and Fedex is simply amazing! The time it takes to ship an item is perhaps a little long, which I see as an area of potential improvement.

Otherwise, excellent service!
"


Verified
5/5

2014-06-06

"The order for a Samsung Galaxy 10.1 LTE 2014 edition was fulfilled two days after it was placed. Offerbank also included a screen protector and a international travel adapter. Perfect price and an absolutely first class service. I will definitely order from them again."


Verified
5/5

2014-06-06

"Rapid delivery with full FedEx tracking. Product supplied to UK with Euor plug but universal adaptor was included.
Very satisfied customer
"


Verified
5/5

2014-06-05

"Very good price and great service"