"Prices were about the same as most sites but the service was great! Its not common to deal with a real person when buying online. The entire process was very personal, I enjoyed working with 0. I will be sure to send friend in your direction. Thanks again!!
Carl "
"Unfortunately the order was a bit delayed due to some importing issues, however they were good at compensating for the delays and keeping us up to date. Overall it was a great experience. "
"I wish I had read some of these reviews before I attempted to purchase a couple of lights from this company. They take your money and they lie about when delivery is due. When you call and try to get clarification they make promises that are never kept. I have been buying goods over the internet for years but have never come across such a slippery, untrustworthy bunch as this lot. I finally had to put the matter into the hands of my credit company in order to obtain an outstanding and long overdue refund for goods that never arrived. At best this firm is completely incompetent at worst they are crooks."
"I had a bad experience with this company but it was eventually worked out. I would say they are doing their best to provide a better service experience for their customers"
"I ordered a custom fixture that was delayed significantly due to manufacturer issues. Olighting worked hard to handle the delivery issue. They resolved the situation to my complete satisfaction. "
"I had an overall good experience with the 2 different items that I purchased. I would shop here again. "
"I am always afraid of ordering on-line because "you never know" -- but I took a risk ordering from Olighting as their prices were very very competitive -- and I am happy I did. If anything arises with the order you can communicate with the company easily -- so I am happy to report that purchasing from them was a great experience. I recommend Olighting. "
"Not good as I hoped it would be, unfortunately."
"Working with Chris and Jose was a pleasure and an overall positive experience. One needs to know how the light business works to understand time frames and delivery options available, plan accordingly and in advance and then, just enjoy your new lamps.
The products are 100% authentic and the build quality is second to none. Throughout the order process Chris was constantly in contact with us and available for any questions we had.
I would deal with Chris again in a heartbeat, for the consumer with modern taste, there really is no other place to shop.
"
"I ordered two bedside swing arm reading lamps from OLighting. Fulfillment is direct from the manufacturer. Things keep going wrong and Chris and Jose are there to help me get it corrected. I do appreciate it!! I just received the secong of the 2 lamps yesterday. The wall bracket of the second light doesn't match the first-I KNOW Chris will get it resolved for me!"
"Extremely disappointed with this company. The lightings i ordered which showed available for delivery in 2-3 days were not delivered after 2 months. Chirs was not able to provide satisfactory reason for the delay. After waiting for 2 months and still not positive and confirm updates from oligghting, i decided to cancel the order. Olighting promised 110% customer satisfactotion and full refund. All lies! Two weeks past, no news from chris on when refund will be made. I am truely amaze by the number of excuses chris is able to come up with, always seems polite but holds no responsibility. Do not trust this company and this man. Worst online purchase experience ever!!!
After 2 months since i posted the above review, have i received the refund? Surprise, surprise...not yet!!! Truely amaze with the number of excuses chris gave."
"I had a very positive experience buying from Olighting. Chris was very professional and followed up in a timely matter regarding the status of my order. And my order arrived just in time for the electrician to install the light! I picked Olighting because of the free shipping and their great return policy. But I have no plans to send it back as I love the new light. I would definitely buy from Olighting again."
"An Artemide lamp that is advertised as being in stock and shipping in 3-5 days (which I confirmed twice via phone) took 8 months to arrive. There were a plethora of mistakes, delays, miscommunications. OLighting has been my worst online experience ever.
That being said, I do appreciate that Chris C. tried to rectify the mistakes, and seemed sincere in his apologies. He offered two rebates, and - in the end - worked hard to get the situation sorted out."
"Great seller. My order was shipped on time like Christ promised me.
thanks"
"My experience with Olighting has been unbelievable!!! Their customer service is the best I've ever worked with. Chris was able to find me the exact piece that fit in my home and it looks great! I would certainly order from them again and recommend the same to my friends and family. "