"Buy here - it really is that simple. I bought a chandelier at ylighting that went out of stock and was told there would be a 7-8 week lead time...Chris from olighting found me the same chandelier, discounted it, talked to the freight guy and had him deliver it so that I would have it in time for closing (at no extra charge) and it arrived as promised in perfect condition. What more can I say? That's customer service!"

"Chris was super helpful and matched a price I had found elsewhere. Shipped quickly and looks great!"

"Buyer Beware:
Placed an order for an open box item (50% discount) only to find out that it was not available. Chris offered to sell me a new item for 20% discount. Olighting website did indicate: THIS IS AN INVENTORY SALE ITEM WITH LIMITED STOCK AND WILL BE AVAILABLE ON A FIRST COME, FIRST SERVE BASIS. I wouldn't be so upset except that while Olighting cleary knows that this open box item is not available, a full week later you can still go online and still place an order for something Olighting knows is unavailable. Total bait and switch if you ask me. I've disputed the charge with the credit card company and will let them work it out with Olighting.

In response to the Olighting explanation here:

I sent the following email when I found out that the open box item was not available on Dec. 13th:

I got confirmation last night that my order was processed and would ship in one to two weeks.????
Is another color available at this price?

Response from Chris on Dec. 13th:

John,

The confirmation is automated, unfortunately out inventory is not tied into that system. All colors are gone. I do have the overhanging version available, however it is priced a bit higher. I would love to help you find a solution that works for you. Please let me know.

Thanks,

Chris

Chris - We appreciate your offer, but we had already made an alternate choice for lighting.
"

"This business offers lighting that is aesthetically unique. The customer service is personable and very accomodating. Our purchase qualified for a considerable saving.


Ed Shmunes"

"I can sum up my opinion of Olighting and Chris simply - pure class. From the moment I walked in until I received my lighting order, he was there to provide information, knowledge and great service. I will definitely call on him again when I need to purchase more light fixtures"

"As an architect, I sometimes need to buy a light fixture directly for a client. O Lighting had the fixture I wanted at a very good price. When I ordered it, it arrived quickly, in the original packaging and in good shape. I haven't installed it yet, but the experience was very good - quick and prompt."

"Quick, Professionnal and NO-Fuss company! Client satisfaction is targetted throughout the exchanges with they order desk. They also keep their promises even in 'rushed' situation! Thank you Olighting!"

"Love our new lights. Great personal emails from Chris at Olighting. Didn't need any support after placing the order, but was great to have a specific person to contact if we had a question or problem. Will likely be a repeat customer."

"Outstanding customer service and the best selection of lighting options to be found anywhere . We purchased a special order item and Chris Christodoulides and his team went the distance to get it right for us . We recommend Olighting without question !"

"Excellent, friendly service. This is my second purchase from Olighting. They are the first stop for my lighting needs. Thanks to the helpful staff."

"The shipment of my product was very professional and the product was high quality. I had to work through some return issues on a couple of items but everything has now been taken care of by olighting."

"It was a great experience shopping at OLighting. The shipping was made to my hotel in New York, where I was for just a couple of days before going back home. Everything was perfect, the timing and all the attention I got. I greatly recommend!"

"I ordered a lamp replacement on July 15 and paid within a week. The lamp didn't arrive until mid October! When the replacement did arrive it didn't fit the base and had to be "adjusted" in order to fit. Fortunately we were able to make it work. The lamp is great, but the long waiting period was annoying. The service rep was helpful but couldn't do anything to speed up delivery. He was good at keeping in touch during the waiting period. "

"I ordered a light fixture, and after six months I still have not recieved it. "

"I just ordered 3 lamps and I love them. Olighting offered the best prices and an amazing, beautiful, modern selection. My one problem with them was their advertised shipping times. It was advertised that the lights I chose would ship in 1-2 days, but it actually took a week. When I complained about the timing, my contact at Olighting was extremely helpful and did what he could to rush things along. All in all, it was a very good experience."