"They sent me a rewards card and I ordered and wanted to apply rewards. They said it didn’t apply to what I ordered online. Card says $69 or more and mine was $75. After talking to 3 people, with different excuses, I was told by 2nd person I talked to I could cancel. Went to 3rd person to cancel order and his excuse was that they couldn’t because they had already sent it out. I only ordered 30 minutes prior to this statement. 2 hrs. later they charge my account. Worst customer service ever. I will not ever do business with them again. What a scam"
"I purchased their packages. Filets were thin, tough, brown. Twice baked Sour. Twice sent back and they deducted money for sides I couldn’t return due to throwing them out! Embarrassing myself for inviting people over for a good meal which wasn’t edible!"
"I recently ordered a Groupon. And let me tell you I got what I paid for. The burgers were good but I could have bought a box of Bubba burgers got more and it would have tasted just as good. Chicken breast were tiny!! The Sheppard pie was ok. The Orange chicken came with about 5 pieces of chicken. Only enough to feed one person and not a family. I did not like the chicken dumpling soup at all. The dumplings were very chewy. The only thing good about my order was the price. And customer service was very friendly while ordering. Needless to say. I'll be sticking to my local grocery store!"
"After your commercial,never will I even consider buying anything FROM YOU "
"I don't order anything on line anymore. I've found the filet mignon not to be anything close to the quality I get in the meat market. If you go to one of their stores and they open the box so you can see it, it makes a big difference. Right now I have some cod that's pretty good. I think the "Omahasteaklover" review was written by the owner of the company--really?? You think we're idiots. Something has changed and it's not the quality it use to be."
"I ordered from Omaha Steaks and paid $69.00 for an expedited delivery for November 18, 2017. Although their website shows delivered on November 18th by UPS, the package was not received. This was for my son who just moved to Las Vegas and will be spending Thanksgiving alone. He waited home for the delivery the entire day and was heartbroken when he didn't get it.
Order Number: G7585467HWML"
"I have been a customer of Omaha Steaks since the mid-90's. Throughout the years, the consistency of the product quality & outstanding customer service are two of the main reasons I continue to purchased the majority of my meats & "easy" meal preparation. I am disturbed by individuals giving a 1-Star rating. Perhaps I missed it, but I don't find ANY reviews wherein a customer was unhappy & took the time to contact the company & let them know. I purchased "Private Reserve Crown Rib Steaks" & unfortunately the packaging was damaged in shipping. I contacted the company, received replacement steaks (I was also offered a refund) & when received there was also a $20 Gift Coupon for my inconvenience. I am fed up with people who have no problem destroying a business without any effort whatsoever to allow the company to correct the issue. Its ridiculous & these individuals should be held at the same standard & have their personal & business relationships destroyed! What's good for the goose, is good for the gander! Grow up, be fair & give businesses & people a chance to remedy situations prior to utter condemnation & intentional ruin. This is an outstanding company with premium products. "
"Terrible experience with Omaha Steaks today. My son’s birthday is Thursday... today is Sunday. I thought for sure by paying Omaha’s $17.99 shipping fee I was safe with the order getting to him by Thursday. I was wrong..... Omaha’s shipping time frame is 5-10 business days....yes....5-10 days with a 17.99 shipping charge. I was offered the choice to get the order to him on Thursday but that would cost an expedited charge of $19.99. What??!! Cancelled the order and went to Kansas City Steaks. Used a Retail Me Not promo code and got a great deal, free shipping AND the gift is arriving this Wednesday. That is what customer service is all about...... especially in this day and age. Thank you Kansas City Steaks.....Goodbye Omaha Steaks. "
"I bought steaks fro Omaha Steaks several years ago and they were very good. I recently ordered one of the advertised packages and was horrified at what have happened to the company. The filet mignons were tough and tasteless. The "extra thick" pork chops were 1/4 inch thick and could not be cooked on a grill without burning because they were so thin. The "steakburgers" were closer to pate that ground meat and almost 70 % fat. We loved the apple fritters.
this once great company has been run into the ground by people who are obviously looking for a quick buck before closing down. "
"I ordered off GMA. The curried dish was ok but the beef dishes were greasy and tasteless. Considering the cost avoid these. "
"Tried to put a review on Omaha’s site but no place to do it. So disappointed in the crock pot meals. Overpriced and very small portions to feed 4. Everything frozen separately so you have to open each little packet, which is messy and then put other ingredients back in freezer to add 1 hour before done to cook them, then you have to microwave rice. Not worth anywhere near the ridiculous price they charge. "
"Hadn't ordered from them for a few years. A "sale" on Good Morning America got me to try something they call "skillet meals". In today's world of grass fed and organic foods, this company just keeps on marketing and selling products that seem to get worse and worse.
I can't figure out why, but the end must be coming if they are willing to put their name on these awful and way overpriced frozen offerings that feature little meat or chicken protein, lots of sugar and salt, and clearly very processed and unhealthy garbage.
Shame on them and shame on me for buying this nasty stuff. Go to your local takeout or even the freezer section of your grocery store and you will surely find better."
"OMAHA STEAKS
Letting everyone know
!!!!! WATCH OUT !!!!!
I placed an order they billed ME at my right address and sent it to my old address from over 7 years ago.and it's my fault I didn't ch5the ship to address. THEY HAD MY RIGHT ADDRESS TO TAKE MY MONEY. And they
will !!! NOT !!! Send a replacement order they offered me a 50% discount to reorder Lol yah I'm going to pay you again for something I already paid for. Amen as I was talking to a MANAGER , after talking to a phone operator
I COULD HEAR SOMEONE LAUGHING, very professional , I'VE NEVER BEEN TREATED LIKE THAT FROM ANY BUSINESS BEFORE. I will NEVER ORDER from
!!!!!! OMAHA STEAKS !!!!!
again.
PLEASE PASS THIS ON
To let everyone know how they care about there CUSTOMERS."
"I received a gift package and have purchased before. The steaks were tougher than shoe leather and the hamburgers were at least 40% fat, terrible terrible and more terrible. Please don't send these gifts to anyone, I feel embarassed to tell my family.
"
"Went to the Willow Grove, PA store after receiving a Happy Hour card which states you were to come between 3 - 6 pm "Happy Hour". Was in the store at 3:00 p.m. and the gentleman in front of us received the last set of pub glasses which were the display glasses. We were told by an employee of the store you didn't receive a large supply and that they were giving them out during the regular store hours. Really. Why bother putting a time on the card. Just glasses, but it is the principal. Tell you I don't know that your promotions are to be believed. Very dissatisfied customer. Over a set of glasses, yes...
"