"I was very happy when my order arrived the day after I placed my order. I came in during our break because I thought it would take a week to come in and it was here the next day. That is great customer service. "

"Very fast shipment; excellent customer service. They aren't afraid to tell you exactly what's going on and work through it with you. Also, I got a very nice follow-up call about the shipment which was clearly personalized --- Sara, who I spoke to, remembered the deadline I was on and called a day ahead of time to ensure that we had everything we needed. Some of the chalk we ordered got damaged in transport, but the order was otherwise perfect, and the damaged chalk was shipped again, next-day shipping, for free."

"Great merchant! Quick 4 day normal delivery. On Time Supplies stocks products that my normal supplier does not stock.

I have used them in the past and plan to use them again in the future."

"This ws a Fantastic Experience in every way. I needed a very particular kind of equipment, and I called many stores, but no one could give me information about their products or confirm that I would be getting what I needed. And On Time Supplies called the manufacturers of various items and finally found the perfect item for me and always got back to me by phone and by e-mail exceptionally quickly. Plus the item was received the very next day by mail, and I am SO relieved to have it. It has organized all my paperwork (and therefore my mind) so efficiently that I have done today in 1 day what I hadn’t till now succeeded in doing in 2 weeks. Special appreciation to Ms Sara Elliot whose efficiency and care and kindness is tremendously appreciated! "

"I had the best experience ever with On Time Supplies. Miles was my sales associate and he went above and beyond to make sure we got the table we needed for our party! It was a time crunch but he did his absolute best and had it here for us first thing in the morning! His friendly demeanor and knowledge of the company made me completely comfortable. I was very impressed and would refer your company and Miles to other business owners."

"i placed just a small order but it was handled as eficiently as if i was a Mass Buyer, item was well priced, well package and shiped Very Fast. Good quality at a reasonable price, i will certainly order more frtom this company"

"I bought 10 of my favorite Gel RT Retractable Gel Ink Roller Ball Pens by Universal (no order # but it was placed on 1/28/07 at 8:01 pm and sent to me with tracking #1ZX844560388005201). Only 44 cents each but $7.95 shipping, so they came out to $1.24 each. I thought it was worth it, but at least 4 have run out of ink in an extremely short time (like 3 weeks). However, Miles called the other day to say that he was sending substitute pens for me to try. THANK YOU. What wonderful customer service! I know from past experience that the products that On Time Supplies carries are the best, so I will keep coming back. Best, Linda Smith"

"Very satisfied....easy and efficient. Good service."

"Prompt delivery. Overall very good experience. Will contact them again for more purchases when needed. Recommended."

"I ordered around 5pm and I still got the order the next day. In that short period of time I got 2 e-mails from them informing me they had received my order and giving me my tracking number. AWESOME. "

"Friendly/speedy communication responses/speedy delivery...only problem..correct qty not shippied.
but rectified next day. Would do business with again."

"OK Miles,

I don't know which word to use to describe the experience that I just had with your company.
Surreal, Unreal, Magical, Unbelievable or did I just dream that happened. Without a doubt this is the best consumer shopping experience I have ever had in my life either online or at any brick and mortar store. I'll explain to you why. So I'm looking around the internet on a Saturday afternoon. I want to find an oak desk that I saw on Costco's site. I hit your web page with Google and I am amazed at how well it is put together. I see that the price of the desk is cheaper than at Costco and I will have to pay Utah sales tax at Costco on top of it.
I decide to call the toll free number and get Miles Young who is just leaving after working through Saturday afternoon. We chit chat for a while and it doesn't take me long to realize what a great person Miles probably is. I worked in customer support at Novell for twelve years and believe me you learn how to pick up on a person by their voice tone and attitude. He shows me more advanced features of the web page
and explains how I can avoid shipping costs by picking the desk up myself in Salt Lake. The desk we looked at together is not what I really want and he needs to get going. He promises to call me back Monday afternoon. He shows me how to search the site better and in less than 1 minute I find the exact desk with the features
that I want. I bookmarked the page and then forgot about it. I'm in the middle of remodeling my home and was very busy on Monday. Miles calls like he had promised which made me happy because I had forgotten all about the desk.
We talk about how there is only inventory in Denver and he agrees to split the shipping cost with me. This was about 3pm Monday afternoon. Now here comes the good part. At 1pm Tuesday afternoon I get a knock on my door. It is the USF Reddaway delivery guy saying he has something for me. I'm a bit confused trying to think what I had purchased that would be coming in a big delivery truck. To my surprise it is the HON desk. I think this is impossible, they must have found the desk in Salt Lake. No, it had been overnighted from Denver. I felt like I was Samantha on Bewitched. I just twitch my nose and things appear out of thin air. I thought the concept of JIT (just in time inventory was from manufacturer to supplier not from supplier to consumer). So to say the least this has to be the best shopping experience I have ever had.



Thanks-



"

"You was there when I had on other company to go to and I thank you for it."

"I wanted to thank On Time Supplies for doing a wonderful job. The customer service was extremely helpful and the items I ordered were delivered ahead of the time I was quoted. I would recommend On Time Supplies to of my business colleagues."

"Very prompt, outstanding customer service. When a problem occurred with delivery of my order, they took care of it thoroughly and expeditiously. "