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Verified
5/5

2011-02-04

"this company is really good. their online chat is awesome. their team was able to help me out changed my orders and get these items to me ontime. Will definitely shop again and recommend to my friends for future purposes."

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Verified
5/5

2011-02-04

"Ive never written a review for any purchase Ive ever made before this. I have to say I was VERY skeptical about spending so much $ online for something sight unseen. I was also skeptical about the EXTREMELY cheap price compared to my local electronic stores, and Im talking the big boys. My 55 inch 3D television arrived without a hitch. One of the shock watches was activated. I hit the other with my hand after unloading and realized how easily they activated but I did note it on the invoice as instructed. I LOVE MY NEW TV. Its the LG model 55LX9500. I was also very pleased with the short amount of time it took to arrive, ordered on Friday, received on Tuesday, in time for Superbowl Sunday. Go Steelers lol. I would DEFINATELY use Onecall.com again and again. Thank you Onecall.com !!!"

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Verified
5/5

2011-02-04

"It was great, the shipping was on time. The Product was perfect, what I wanted and needed all in there. Brand new like advertised, I loved it. "

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Verified
5/5

2011-02-03

"My first visit and purchase was among the more pleasant and efficiently processed online experiences I've had. Website is tight and easily navigated and telephone personnel extremely gracious and efficient. I'll be back. Bob in New Mexico."

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Verified
5/5

2011-02-03

"thanks guys< ordered my replacement bulb at 12:00pm tuesday and was installing it at 9:30am wednesday. take that best buy!!!!!!!"

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Verified
5/5

2011-02-03

"excellent fast service. will do business here again"

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Verified
1/5

2011-02-03

"Your delivery system is disaster! "

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Verified
5/5

2011-02-03

"I just recieved a set of tower speakers from One Call. The right tower had a bad driver. Called and customer service was excellent. They mailed out a replacement the same day. Great customer service.

"

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Verified
5/5

2011-02-02

"- Great Service
- Very Prompt in processing & Shipping the order
- Packaging was great
"

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Verified
5/5

2011-02-02

"Overall they did very well with my order. When I placed it, the item was on back order but the price was great so I didnt mind. They said about two weeks. Then I checked the next day and saw it was listed as in stock. I emailed them to make sure I was getting one. Get a phone call later in the day apologizing and explaining that it shipped. Not sure what the confusion was but I got the item later that week and all was good. I have used onecall years ago and they were always good. Nice to see they are still great."

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Verified
5/5

2011-02-02

"Its being a pleasure working with OneCall.
I purchased my TV LG LX9500 55" from them and the time and date of delivery was set and actually product arrived a day early.
I based my purchase on reviews from other clients and the attention to detail from their web site, each call I made to inquire on my item was very satisfactory.
I will ask anybody who reads my review to go with OneCall to avoide headaches.
They are a company I will ask any one who wishes to buy electronics and other electronic accessories to buy from.
I wish all company's have thesame open communication that OneCall has. Go OneCall..
My TV arrived and its brand new from the box to all the items in the box.
Its Being a pleasure working with OneCall and I hope to buy from them again.
"

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Verified
5/5

2011-02-01

"The only problem that I had was trying to check on my order status. I't told me that the order could not be found, but I called customer service and they gave me the Fedex tracking number. I also did not receive an e-mail that the order had been shipped. "

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Verified
5/5

2011-02-01

"When placing an order today with One-Call, I found that their on-line ordering process was very straight forward and efficient, and their follow-up is very cordial. In addition, their on-line chat was very helpful. I was extremely pleased with their entire ordering process."

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Verified
5/5

2011-02-01

"It is truly rare these days to find such incredible customer service! Sadly, I had ordered this TV and it arrived DOA. It wasn't opened for over 1 month from the original purchase (it was a gift and I was out of town) but Larry (the director of business development) was IMMEDIATELY sympathetic to our situation and got us a return authorization within 5 minutes!

AND - he even offered us the same incredible deal on a new TV and included the free shipping that we had on the original!

Larry and OneCall have earned a LONG TERM customer for their truly excellent customer service. Larry himself called me several times to make sure that we were satisfied with the transaction and to see if we had any other concerns or questions.

They could have easily dumped the problem on the manufacturer, but instead took it upon themselves to make things right.

5 stars OneCall!
"

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Verified
5/5

2011-02-01

"Great communication; emails at every step of the process."

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