"I think everyone should take this course! Could be a lifesaver!"
"I was never notified that my order had been cancelled and when I called to check on it the person on the phone had no idea what happened. She was nice but didn't even apologize or seem to make an effort to find out what happened."
"UPS site says that package is halted. I am not sure what that means.
thank you very much for sending a replacement item since it was haulted/ lost in shipment. "
"The registration and payment process was entirely online. The fee included a BLS provider manual. Adam, the instructor, was funny, informative, and to the point. All in all, it was an outstanding learning experience. "
"Shipped promptly and product as described. Would definitely use them again and highly recommend!
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"I have very seldom—if ever—genuinely had a feeling that “this company really cares about me” as I do about One Beat Medical! Dan—the sales rep helping me—went way ‘above + beyond’ in making sure I was satisfied regarding an order I had made for hand sanitizer. One Beat will always be my “go to” source—believe me!
Father Gabriel "
"great people. easy ordering."
"The rep. with One Beat Medical was extremely helpful; was patient, very informative, thorough, helpful, and answered any question or request in an amazing timely manner. Everything was shipped almost immediately and the products were in good condition. Definitely a recommended company for medical equipment. "
"Justin is always a text or phone call away! He is always prompt on answering all questions, in all areas. He goes above and beyond to help you! I deal with a lot of venders at the company I work for and he is my favorite. We would be lost without him!
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"The teacher was very helpful with any questions I had."
"I haves purchased AEDs and accessories for my nonprofit from Jeff. He took the time to explain my different purchase options. His response time to an order request is amazing, and shipping is fast."
“We appreciate your feedback! We're happy Jeff was able to provide you with great customer service and all the supplies you needed. Thank you for sharing your experience!”
"Our experience was fast and easy. We discussed what we wanted and One Beat Medical delivered. "
"Our Foundation has been working with One Beat Medical for our AED purchases for many years. We have found this experience working with their entire team, especially Jeff Petak to be seamless. One Beat offers a great product at a great price. The shipping is very fast and any questions we have are addressed immediately and professionally.
Thanks to the entire team for being amazing!"
“Thank you for your response! Your input is greatly appreciated. Our goal is always to provide excellent customer service, so we are glad to hear about your experience over the years. We look forward to continuing to work with you in the future!”
"Jeff is always responsive and timely with his service. We appreciate his assistance on a smaller account, always treating us as though we are his only customer!"
"Sales rep was great and very knowledgable."
"There sales rep made us promises that he could not keep. When we needed equipment most, it was magically unavailable. The purchasing / financing process was a nightmare for us. We have since moved on to another company that delivers great customer service. We will not be using One Beat again."
A rep from One Beat Medical, derekonebeatmedical, has responded:
“Thank you for sharing your experience! Our team was happy to hear your kind words and especially proud of Dan’s customer service while working with you. We truly appreciate your feedback, Father Gabriel!”