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Product & services pricing
4.38/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.17/5
Customer service:
3.96/5
Return/Replacement policy:
4.38/5
Featured Review


Verified
4/5

2021-12-07

Good products and turn-around times

"Bought Philips AED and trainer along with replacement pads and battery. Super fast turn-around on requests for quotes, purchase orders, and deliveries.

My reason not giving a 5-star is the "AED Management Plan" we bought that was supposed to notify us when any expiration dates (pads, batteries, etc.) were approaching. That never happened. It would have been very helpful recently when pads were on backorder and didn't arrive until ours had expired. I assume their Management Plan would have taken into account any backorder situations, and sent the notice out earlier...
"

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Rep reply posted 2021-12-15
A rep from One Beat Medical, derekonebeatmedical, has responded:

“Thank you so much for writing a review. We're glad we were able to supply your devices quickly and conveniently and we certainly understand your point of criticism. Our team has been working on improving our AED Management Program entirely so thank you for sharing your experience, we absolutely will be addressing the points you mentioned moving forward.

We appreciate you choosing One Beat and for leaving a review as well!”


Verified
5/5

2021-12-02

OUTSTANDING!

"Outstanding!!!!!Procuring this AED has been long overdue"

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Verified
5/5

2021-12-02

Quick and Efficient

"Russell was great at making the certification process informative and quick. "

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Verified
5/5

2021-11-12

Basil is the best!

"Basil was available, responsive and competent. Perfect customer support! Many thanks for taking care of us - we will be switching to One Beat Medical for our product needs. "

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Verified
5/5

2021-11-08

Defibrillator parts

"The salesperson was very helpful in getting the correct replacement parts to me."

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Verified
5/5

2021-11-02

Ordered new pads

"Ordered new pads. Delivered when they said they would. Had to wait for childrens pads. Excellent service. Will order again"

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Verified
5/5

2021-11-02

Awesome service, great price and fantastic product. Delivery was fast and customer service is phenomenal

"All around fantastic! I can’t say enough."

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Verified
5/5

2021-10-14

Excellent

"As always One Beat Medical met and exceeded our expectations for our CPR / AED training. Our class with Todd was exactly what every CPR/AED training class should be. Clear, to the point, no nonesense. His high energy kept everyone engaged and interested. He allowed time for questions and discussion. He shared his real world experience and knowledge along with helpful tips on how to handle ourselves if we are faced with a situation where we may need to provide CPR to someone."

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Rep reply posted 2021-11-01
A rep from One Beat Medical, derekonebeatmedical, has responded:

“Thank you so much for taking the time to leave this amazing review! Your review highlights all the things we strive for as a training provider. Our goal is for everyone attending our classes to come away with that same confidence and knowledge to respond during a real emergency. We really appreciate you continuing to trust One Beat as your training provider!”


Verified
5/5

2021-10-04

Excellent service

"Vanessa was super nice! The staff showed up on time and the class was a success!"


Verified
5/5

2021-10-04

Awesome

"The training was excellent, very complete, with relevant information. I certainly now feel more prepared to act in case of any emergency."

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Rep reply posted 2021-10-07
A rep from One Beat Medical, derekonebeatmedical, has responded:

“Thank you very much for sharing your training experience! Your review is a shining example of what One Beat's goals has always been - to provide people with the knowledge, resources, and confidence to act during an emergency.”


Verified
5/5

2021-09-28

Very easy and no hassles

"I have used OneBeat in the past and have been very happy with the customer service and ease with ordering. Supplies came within a few days of ordering. Other than the supplies being expensive (as are almost all medical supplies), the cost of the items was not extraordinary."

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Verified
5/5

2021-09-07

Easy ordering, quick delivery

"Was able to order my AED without hassle. Unit was delivered within a week. "

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Verified
5/5

2021-08-25

AED/CPR Training

"Great training experience!"

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Verified
5/5

2021-08-16

A must use dealer for all your AED needs!

"Great service including fast shipping and competitive pricing "

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Verified
5/5

2021-08-10

HeartSine 450P

"My order arrived within a couple of days and I received a follow up email from One Beat Medical to ensure that it did arrive. Their service was very efficient and professional."

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