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Product & services pricing
4.38/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.17/5
Customer service:
3.96/5
Return/Replacement policy:
4.38/5
Featured Review


Verified
5/5

2021-08-03

Easy to work with, great prices!

"I asked for a quote online, they got back to me immediately and were very helpful throughout the entire process."

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Verified
3/5

2021-07-20

Too expensive

"Two batteries purchased for AED. "

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Rep reply posted 2021-07-26
A rep from One Beat Medical, derekonebeatmedical, has responded:

“Thank you for sharing you experience. We definitely understand that pricing can sometimes be a concern when it comes to ordering medical accessories. Our team has built relationships with the industry's largest manufacturers over the years in order to offer the best pricing available on our products. We also regularly run promos, specials, and bogos on our website, social media channels, and e-newsletter for even better deals. Feel free to contact us online to see what specials we are running and how you might be able to save more on your order. Thank you again for taking the time to leave a review. ”


Verified
5/5

2021-07-20

A+ experience

"The overall customer service was phenomenal! Josh helped me out with everything that I needed to get our office defibrillator back up to PAR!"

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Rep reply posted 2021-07-22
A rep from One Beat Medical, derekonebeatmedical, has responded:

“Thank you so much for sharing your experience! We'll make sure we share this awesome review with Josh ”


Verified
5/5

2021-07-20

Very professional!

"Our instructor was a firefighter/EMT. He really knew his business. He efficiently went through everything we needed to know. Overall a great experience."

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Verified
5/5

2021-07-12

Great Service

"I've always worked with Basil. I call him, explain what the issue is or what we need and he gets it done. Answers his phone every time I call, and for whatever reason he isn't able to answer, I usually get a call from him within five minutes. No machine, no....... For Sales push 1, for Customer Service push 2.............. Blah, blah blah. Thank you Basil."

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Rep reply posted 2021-07-13
A rep from One Beat Medical, derekonebeatmedical, has responded:

“Basil is awesome, glad to hear he's taking great care of you. Thanks so much for the review!!”


Verified
5/5

2021-07-01

Best CPR for health professionals ever!!

"The gentleman who did our training made it so simple and enjoyable. What a great way to review such an important skill"

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Verified
5/5

2021-06-29

Great service and products.

"One Beat had me set up with 2 AEDs and a trainer eazy peazy. Highly recommend. "

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Rep reply posted 2021-06-29
A rep from One Beat Medical, derekonebeatmedical, has responded:

“Thanks for the review and high praise! We appreciate you trusting us in your AED needs. ”


Verified
4/5

2021-06-29

great customer service but took a long time to receive

"ordered 4 new AED batteries and took over 4 weeks to receive them. other wise my customer service was great and so was my representative. will use them again. "

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Rep reply posted 2021-06-29
A rep from One Beat Medical, derekonebeatmedical, has responded:

“Thank you for sharing your experience and showing us how we can improve. We apologize for the extended wait on your order and hope we can give you a more seamless ordering experience on your next order. ”


Verified
5/5

2021-06-29

Super Responsive!

"Very fast response, product came quickly, as described. Have ordered twice now and been very pleased both times."

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Rep reply posted 2021-06-29
A rep from One Beat Medical, derekonebeatmedical, has responded:

“We love to see a happy customer, thank you for taking the time to submit a review!”


Verified
5/5

2021-06-29

Excellent service!

"The level of professionalism given until receipt of the products was simply amazing. Thank you!"

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Rep reply posted 2021-06-29
A rep from One Beat Medical, derekonebeatmedical, has responded:

“Our team is grateful to work with awesome customers like you! Thank you for reviewing your experience with us. ”


Verified
5/5

2021-06-29

Excellent customer service

"Our order kept evolving as the community kept adding features.. Francis was very helpful."

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Rep reply posted 2021-06-29
A rep from One Beat Medical, derekonebeatmedical, has responded:

“Thank you for leaving a review, we're very happy to hear Francis took great care of you!”


Verified
5/5

2021-06-29

AED Battery

"Excellent service, professional staff and prompt delivery. "

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Rep reply posted 2021-06-29
A rep from One Beat Medical, derekonebeatmedical, has responded:

“Thank you for coming to us for your AED maintenance, we're happy to help and we appreciate the review!”


Verified
5/5

2021-06-29

Great job!

"Great job!! We were very satisfied.
Thank you!
"

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Rep reply posted 2021-06-29
A rep from One Beat Medical, derekonebeatmedical, has responded:

“Your review is greatly appreciated. Thank you for trusting us with your AED needs!”


Verified
5/5

2021-05-29

Quick response. Excellent service

"Quick response, Excellent service"


Verified
5/5

2021-03-05

Easy to schedule and expert trainers

"We've had about 4 classes per year with One Beat Medical and the experience from scheduling the class to receiving our certification cards is always smooth and all we could ask for. The trainers are always active Paramedics and their knowledge of the material is excellent. They also engage the students with some of their real life experiences which keeps the 3-4 hour class very easy to sit through. "

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Rep reply posted 2021-03-29
A rep from One Beat Medical, derekonebeatmedical, has responded:

“Thanks for leaving a review! We strive for customer experiences like yours and hope to continue working with you and your team in the future. ”