"As per my last review, my account executive Joy Marie Limbo got back to me the day I sent my review. There was some of cross up with my e-mails and phone calls. I have amended my review to this! I could not be happier with this supplier. They bent over backwards to fix what I presumed to be an unfixable situation. Joy must have called me back six or seven times trying to fix my problem. The part I thought was included was not part of the package because of a misprint in the ad which has already been taken care of. I was treated with the upmost respect and given a logical reason for the problem, even with all that I was still awarded a $15.00 gift tag for my next purchase. I will be using this reseller again in the near future and would recommend it to all my friends. I have dealt with problems like this before and never have I been more satisfied with an outcome. Joy, thank you and anyone else who might have taken part in this situation."
"I am working at home, so it's OK, but it would be nice if the contact with the carrier is available for those who are not at home during day time.
By the way, I didn't return the product so I don't know how to fill out the last question."
"No problems. I would purchase from OnSale in the future."
"Quite pleased with offer and delivery of the purchased items"
"This was a very smooth and fast transaction. I was not expecting the package when it arrived and had to give out a shout. I will definitely be looking for new deals every day."
"It is good, the service good, too."
"Have not received product yet, but my customer service and handling of order was fantastic!
Thanks"
"Very satisfying! The product was as advertised and arrived within a few days."
"No problems at all. The item arrived quickly and packed well."
"I haven't bought from OnSale since it was an auction site back in 1997 or so, when I bought a Panasonic laptop from them. While that transaction was great and the laptop got me through law school and beyond, I was a little leery when I recently got OnSale's email ad showing what looked like some really good deals. I thought, "What's the catch?" Well, I figured I'll go with something small like a whole bunch of AA batteries for less than $10, much less than you'd pay at retail. I went ahead and ordered them and received them today much earlier than they said it would arrive. I haven't tried them yet, but they appear to be in perfect shape. Great transaction so far. I'll probably buy from OnSale again!"
"Best ever deal and the time it took to get to me was unreal. I did not realize that your service would be so direct and at my door in record time. Keep me in your mail list and keep the good work going. Appreciate the great work. John Foley"
"Everyone I talk to is friendly, knowledgeable, and professional. Even the merchants are friendly and overjoyed that you got one of their deals. The man with the batteries said they were always running specials. He said I should not pay retail. He was so friendly. Everybody is. And so helpful too."
" I recently purchased 2 vouchers from OnSale and I couldn't be happier with their customer service. I didn't receive my email with my coupon code. I contacted customer service and they corrected the issue promptly without hesitation. "
"Easy to navigate website and simple instructions on when and how to order. Great customer service with a very quick response time to questions. Products are exactly as described. I love everything that I have purchased. I am addicted to OnSale.com. Love you guys!"
"Great goods delivered on time! What else can I say?! Thank you!"