"Extremely pleased with my order from OnSale. Item received was exactly as described. Seller provided good communication and quick shipping. Couldn't be more pleased. Just placed another order with this seller and look forward to the same excellent service and shipping. Thanks OnSale!!!"
"Never had a problem with anything I purchased from Onsale.com until I purchased the 32GB Memory card. This deal is through K.M. Toys Online. I tried several times each day to redeem this offer with the code given without success. I called OnSale's customer serivce dept and they told me to keep trying. After trying over and over again to redeem the coupon code I once again called OnSale's customer service. The customer service rep admitted to me that they were having a problem with this merchant (K.M. Toys Online). She kindly told me that they were working with the merchant to resolve the problem. She agreed to email me when the problem was resolved so that I would be able to redeem my coupon code. I complained that they already charged my credit card! I'm hoping this problem will be resolved asap as this was purchased as a Christmas gift.
As a follow up, I still don't have my SD card and its Christmas Eve. No one wants to help! Customer service can't even find my order - they don't keep an order history on file and OnSALE.com's website won't let me log in to reprint the order confirmation. What a fraud! DO NOT DO BUSINESS WITH EITHER ONSALE.COM OR K.M. TOYSONLINE! "
"On Sale fulfilled its part of the deal quickly, but the deal itself has been problematical. The deal was for $60 sunglasses for $15 which in itself is a good value. I should have checked the website that offered the deal first, however. Turns out, when you go to the website, the overwhelming majority of the sunglasses available are priced way about the $60 coupon which would force me to pay anywhere from $10 to $100s more. Well, the whole idea of using OnSale is to NOT pay extra and to get value for your purchase. I did choose a pair of sunglasses and paid an extra amount of $8.95 figuring that the original $15 plus an extra 9$ would not be unreasonable. I was informed by the site that those unfortunately were no longer available and to choose something else. I sent in 3 alternatives at the same price range and none of those were available either. I have now sent in one more alternative and am waiting for a reply. I am on the verge of canceling the whole deal as I'm starting to feel that the coupon offer is sort of a "bait and switch" gambit to get people to come to the website at the low-price offer and then force them to pay much more because none of the low-priced glasses are available. The original coupon should have been written in such a way as to inform purchasers that very few sunglasses if any are available at the coupon price."
"Very good, I will use again."
"I have not received my gift card yet :("
"Everything went smoothley."
"Very smooth and always delivers. No complaints from start to finish. Would buy from onsale in a heartbeat. "
"Excellent service. Will definitely purchase from this merchant again."
"EVERYTHING WENT REALLY WELL. I DIDN'T HAVE ANY PROBLEMS."
"The transaction was straightforward and simple and I was able to complete in seconds. Thank you very much, OnSale, for a great deal on a very fun item. My kids will love it when they open it Christmas morning."
"Good price. Fast shipping. No problem."
"Overall my experience was good. I obtained my coupon and fulfilled my order.
The only thing I would ponder is whether a coupon redemption proecess has to be as involved as this one was: Purchase the coupon, wait two days and then navigate through someone else's website where at first I had trouble getting the coupon code to work. This was because the other website had two very similarly described items; one was 48 AA Batteries for $59.99 and the other was the same for $59.88. Only the second item worked with the redemption code. It took me a while to discover this. However phone support was very courteous and helpful. "On Sale" has some very good buys..no doubt.
I was satisfied."
"It was fine, they delivered as advertised in a timely manner"
"My OnSale experience was excellent: Good product, good price, and very timely delivery."
"Add claimed a 32GB memory card that was $99 for $25 and free shipping. Product turned out being a coupon good at another company that was going to be good for the memory card in a couple days then there was a minimum of $10 to ship it. Very misleading ad. After contacting about a refund by e-mail I got a reply that was totally not related to my initial request. I will not use this vendor again and have recommended to the agency I work for to put on no buy list. "