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Product & services pricing
3.98/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.28/5
Customer service:
4.25/5
Return/Replacement policy:
4.20/5

Verified
5/5

2024-06-17

For Your Eyes

"It was very easy to lookup contacts . Also very easy to order"


Verified
5/5

2024-06-17

Great site layout, good prices and fast service.

"The site is easy to navigate. It has a great selection of products at great prices and the process and ship orders quickly."


Rep reply posted 2024-06-18
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-06-17

Best EVER!!

"Spent 30 minutes on a chat with a different company trying to Price match but realized OPTI Contacts is the best ever SO BUY HERE YOU WONT BE SORRY!"


Rep reply posted 2024-06-18
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-06-17

Great help

"I received great customer service from a call representative ordering as a first time customer"


Verified
5/5

2024-06-17

Very Convenient

"Very Convenient and cheaper than 800 contacts. "


Verified
5/5

2024-06-17

easy to use website and great prices!

"The hidden fee was disappointing, since the total was significantly different from the listed price per box. That said, I appreciated the disclaimed/explanation offered and it makes sense. In the end the total cost is still very competitive, especially when it doesn't require a rebate an a gift card with 12 months to use!"


Rep reply posted 2024-06-17
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-06-17

Easy Great Prices

"very easy ordering process and prices are competitive. Air Optix plus hydraglyde multifocal are great lenses. I have used for years and have tried other product but kept air optix plus hydraglyde"


Rep reply posted 2024-06-17
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-06-17

EXCELLENT PRICES

"First and foremost, really great prices. Very easy website to navigate and order. "


Rep reply posted 2024-06-17
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-06-17

Seeing is believing.

"Mistake with the first order and quickly resolved without questioning. Great experience. Great discount!"


Rep reply posted 2024-06-17
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
1/5

2024-06-17

Discount was removed at payment

"I was offered a 30% discount via email. I selected it and requested a reorder. After completing everything and selected "place order" the system came back and told me the 30% coupon was removed since I wasn't a new customer. Why didn't it tell me this before I placed the order! "


Rep reply posted 2024-06-17
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We apologize for the confusion and frustration caused by the removal of your discount at the time of payment. Our team will be reaching out to you shortly to clarify the situation and ensure you receive the appropriate discount on your order. We appreciate your patience and understanding as we work to resolve this issue for you.


Verified
5/5

2024-06-17

see more for ninety days

"very easy to fill in my prescription for my lenses. Ordering was very fast."


Rep reply posted 2024-06-17
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
3/5

2024-06-17

Sites is not intuitive

"We only order every 6 months or 12 so your medical shorthand is not appreciated. patients and input items need to be confident to complete so I uploaded the script to let you figure it out. Why did it reject my FSA card? "


Rep reply posted 2024-06-17
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you for sharing your feedback with us. We apologize for any confusion caused. Our team will review your uploaded prescription and ensure everything is correctly processed. Additionally, we will investigate the issue with your FSA card. We will be contacting you shortly to provide further assistance and help resolve these issues.”


Verified
5/5

2024-06-17

Excellent great customer service

"Excellent customer service "


Rep reply posted 2024-06-17
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-06-17

Fresh new contacts

"Love the easy ordering and the convenience of auto shipping options."


Rep reply posted 2024-06-17
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-06-17

Fast ordering

"just click reorder and wa-laa new order!"


Rep reply posted 2024-06-17
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.