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Product & services pricing
4.03/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.36/5
Customer service:
4.35/5
Return/Replacement policy:
4.23/5


Verified
3/5

2024-11-20

Extra charges

"Seems like it’s a bit misleading after all the processing fees"


Rep reply posted 2024-11-21
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
5/5

2024-11-20

So easy I did it without my contacts in!

"I am absolutely out of contacts save for the ones in my head!. Got on line at the OptiContacts site and re-ordered (in less than 4 minutes) AND got a great discount too!"


Verified
1/5

2024-11-20

too expensive

"too many conditions for a decent price"


Rep reply posted 2024-11-21
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We apologize for the inconvenience you've experienced with our promotions. Some promotional codes may have specific conditions, such as a minimum order amount, which could affect their usability. We will review your order and reach out to you shortly to apply the correct promotion and ensure you receive the best possible offer.


Verified
4/5

2024-11-20

Quick and easy

"Will definitely order from again...as long my contacts come in time haha"


Verified
5/5

2024-11-20

Easiest, cheapest and best ordering process.

"Super easy to order and place order. Huge Black Friday sale saved me 98 dollars and regular shipping is about 3-4 days less than most businesses with 5-7 day shipping. This is 3-5 days or sooner when you pay for faster shipping of course. Was happy ordering with this company due to the huge savings and easy process! "


Verified
3/5

2024-11-20

Air Optix

"I think the contacts are too expensive but they are very comfortable."


Verified
5/5

2024-11-20

Love opti contacts

"Always affordable and fast i have only had one issue with not recieving an order but was fixed right away!"


Verified
5/5

2024-11-20

Get my contacts

"So easy and such great prices! Customer service is top notch!"


Rep reply posted 2024-11-20
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-11-20

super

"fast & useful. Thank you very much"


Rep reply posted 2024-11-20
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
4/5

2024-11-20

Hidden fee

"Loved the prices and selection but an additional $100+ processing fee made me look at other websites first before ordering. They should not be hidden fees."


Rep reply posted 2024-11-20
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. It's important to note that we display all processing and shipping fees clearly at checkout before placing an order. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
5/5

2024-11-20

Finally i can see

"Very fast check out gets to your place in less than 5 days love this place and don't have to have the hassle of a eye exam or paying $$$ just to see what type of glasses or contracts you need"


Verified
3/5

2024-11-20

PROCESSING FEE

"NICE TO GET THE 20% OFF BUT THEN AT THE END OF THE ORDER YOU ADD A PROCESSING FEE OF ALMOST $18!"


Rep reply posted 2024-11-20
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
5/5

2024-11-19

Dependabl

"I’ve ordered glasses and contacts form here and I’ve never had a bad experience "


Rep reply posted 2024-11-20
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-11-20

Easy ordering

"It is so easy to order. Everything is step by step! So many payment options makes it a smooth experience. "


Rep reply posted 2024-11-20
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-11-20

Good Deal

"Prompt and on time delivery..."


Rep reply posted 2024-11-20
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.