"From ordering to super fast delivery. Everything was great. My new favorite place to shop. Until the wife finds out. "
"Everything I ordered was showing in stock. So far only 1 item received. Website is deceiving. 1 item will take 4-6 wks for delivery? That's definitely not something in stock. Honesty goes a long way with customers. "
"Great pricing on a greater selection of products. Easy checkout with no hidden fees at the end. Fast shipping and hassle free returns.
I own a retail business and there times I send customers to Optics Planet and do with without any hesitation. "
"First rate from optics planet, Immediate free shipping with tracking info. Best price as well. Did I mention free shipping ?"
"I’ve been looking for new night sights for my Sig SP2009 and finally found them here!"
"Wonderful very happy am buy another soon "
"Very good price and shipping "
"Delivered early, product is awesome. Love it "
"Dealing with OpticsPlanet is always a pleasure. I purchased a Leupold range finder from them and shipping was quick and efficient and the product was exactly as advertised. This is my 2nd or 3rd time to purchase from OP and I will be back."
"Huge inventory, decent prices and free shipping."
"Optics planet has been my go to for the last few years. Once I found them, they have proven to have very competitive pricing and the things I am looking for in stock."
"Fast shipping, updates, and a great selection. "
"VERY EFFICIENT. GOOD SELECTION."
"I ordered a part that was not correct for my pistol. They helped me get it sent back and sent the correct one in a few days. No problem at all. I'll buy from them again for sure."
"Order was filled very quickly and the holster is of very high quality. Fits the pistol very well. I also appreciate the tension adjustment screw!"
"In the days of 2 day shipping I think opticsplanet should jump on board. "
A rep from OpticsPlanet.com, opticsplanet, has responded:
“We are very sorry to hear you were unhappy with your recent shopping experience. Customer service is our number one priority. We apologize for the inconvenience and frustration this issue may have caused you. Customers can check product availability by clicking under the add to cart button.
Unfortunately, some of our inventory does indeed come from the manufacturer and extended back order times are expected on popular items. This being said the information that you were provided with is all the information we obtained from the manufacturer at the time. We completely understand the frustration and inconvenience this can cause our customers; that we truly try to obtain and provide our customers as much updated information we may receive from the manufacturer.
We truly hope that you accept our deepest apology as we value you as a customer and we hope to service you again in the future. We also hope that you will allow us another chance to exceed your expectations.
”