"From ordering to super fast delivery. Everything was great. My new favorite place to shop. Until the wife finds out. "
"Typically order online with very little issues. I also shop around but more times then I can recall always come back to OP. "
"The purchase process was fine, easy to find and order. Shipping time was good. Overall a good buying experience. There is a problem with AICS magazine, the spring is so tight with 10 rounds in the magazine you cannot push hard enough on the bolt to chamber a round. The top of the magazine is digging into the brass casing and scaring the hell out of the round that sits on top. I have a 5 round that works perfectly, so know it is not the weapon (G.A. Precision 6.5mm Creedmoor custom built rifle). I am very disappointed in the 10 round Accuracy International magazine, attention to detail is sadly lacking. I spoke with a gunsmith and he indicated there are two possible solutions; (1) load the magazine with 10 rounds and leave it sitting for months, hoping the full magazine will compress the spring slightly, (2) take the magazine apart and cut a section of the spring to reduce the tension. I don't like either one. It's shame that an almost $80.00 all steel magazine would need any kind of modification to work properly. I am glad I didn't buy an Accuracy International rifle, if this magazine is an indication of their precision manufacturing their rifles must be a real ****. "
"Optics Planet offers IOP for LE. Great deals and super easy to get the order placed. Thanks!!"
"Easily navigation through wed site. Only problem is with the 2dayship coupon it was difficult to get it to add finally had to call customer service who were awesome and took care of it for me. Great quality and the best prices around. "
"It was so easy and convenient to shop and order from OpticsPlanet especially through the app. It makes it very easy to find what you are looking for no matter what it is you are interested in buying."
"I bought a team Wendy helmet and duty belt. The quality is excellent and it shipped to me almost immediately.
Excellent "
"Got my gear in a timely manner and the sale price definitely helped make my decision to buy from OP. "
"The order was right, unlike my experiences with other suppliers online purchases lately. I got the product when promised. I have placed other orders in the past with optics planet and have yet to be disappointed."
"Quick response to order. Best prices on quality products. "
"Shipped quick well boxed and fits perfect on my howa 1500 "
"I highly recommend optics planet. I received my order 2 days before the Date I was given. The check out process was smooth and you can’t beat the prices. Will definitely be returning. "
"I ordered a Franklin armory BSFIII binary trigger frame them a few months ago. Unbeknownst There was a mixup at the post office The US PS tracking said it was delivered but there was nothing in the mailbox. I called OpticsPlanet With my concern. Because trying to talk to an actual person at the USPS is close to impossible, Within minutes of calling Optix planet I was on the phone talking to a customer service representative. They were just asked concerned as I was and said if I hadn’t received my package In a couple days to call them back and they would either reimburse my money or send me a new item. Long story short I finally got in touch with the post office and they had my package the whole time but I was amazed at how much the people at Optix planet were willing to work with me I will be coming to them for all my future purchases! I recommend them to everyone I come across!"
"Horrible Beware. Purchased a 1K+ Demo scope. OP states may have some cosmetic wear and may be missing some small pieces. Box was missing ALL small pieces; battery, cover, lens covers, wrenches, cloth and manual. There was an incorrect manual included. Scope did not have any customer wear, but was improperly disassembled and repackaged, battery cover was cross threaded and damaged. Scope suffered shipping damage from improper packaging. Contacted customer service and was told Demo- no guarantee!. Be very careful what you buy and what you expect from OP!"
“We are very sorry for the issues you are experiencing with your recent shopping experience. We apologize for the inconvenience and frustration this may have caused you.
Unfortunately, we do not carry any spare parts in our warehouse. In order to receive support for the parts requested for a Demo unit, we would need the scope to be returned and then an exchange can be shipped. Please complete our Return Merchandise Authorization at www.rma.opticsplanet.com.
For more information regarding our Demo products, please see https://www.opticsplanet.com/demo-product-policy.html.
Again, we deeply apologize for any inconvenience caused by this issue. We hope you will see past this single experience and allow us another chance to exceed your expectations in the future.
”
"Shopped at OpticsPlanet for Black Friday deals, and was not disappointed. I was able to find the parts I needed to finish my AR build at a good price, and with free shipping. I was especially impressed to find an ambidextrous charging handle for a comparable price to a standard one."
"My nephew had purchased a Holosun scope that we sighted in at the range. I like it so much, that I purchasaed one.
The best part is that there is a red dot, plus a outer ring that can be turned off or on. This really helped for those longer range targets"
A rep from OpticsPlanet.com, opticsplanet, has responded:
“We are very sorry to hear you were unhappy with your recent shopping experience. We apologize for the inconvenience this issue has caused for you.
Optics Planet offers customers quality products at reasonable prices. We will forward on your comments to our manufacturer for future product development opportunities.
Again, we deeply apologize for any inconvenience caused by this issue. We hope you will see past this single experience and allow us another chance to exceed your expectations in the future.
”