"I have been a regular customer for years. They are my go to store for paddling gear and outdoor clothing. Fast shipping and good prices. "
"I have ordered a lot from outdoor play over the years. They are always prompt in shipping. I’ve only ever had one issue that wasn’t their fault. It was a manufacturing defect and they made returning simple and fast. "
"Every time I order from Outdoorplay I'm never disappointed. They have been responsive and accepted a return with no questions asked. They suggested how they could make things better. And on a separate order that later went on sale, they adjusted the sales price of what I paid. Couldn't be happier when shopping online for my kayak and outdoor items!"
"I was referred by friends and so far Outdoorplay has lived up to expectations."
"I could not find the Werner paddle I wanted at my local store. Someone suggested outdoor play. I called them. The gentleman I spoke with ask me to hold on so he good make sure the one I wanted was still available. It was and they shipped it out that day. It arrived and I was very impressed with the care they took in packing it!"
"I found Outdoorplay to have the best price for a Patagonia jacket. I was also able to stack a further discount as a first time buyer. Shipping was super quick and item was exactly as expected. Great shopping experience. "
"Had the best experience with the customer service gal. She helpful, through, kind and really seemed to care. This team made Christmas Miracle happen for me and now we’ll rowing down the Grand Canyon fully outfitted in February. Big Love! "
"A friend had one of these Seals Splash Skirts for his Kayak and it looked like it would be a great addition to my Kayak for those warmer summer days when a full skirt would be overkill. Seals makes a great product and Outdoor Play had it for a great price. I was going Kayaking on the upcoming weekend and really wanted to try one out. I ordered two of them for me and my paddling partner by 9:00 am and Outdoor Play shipped them promptly and I received them just less than 24 hours later, and it was free shipping! I had my products for the weekend and they worked great. I have ordered other items from Outdoor Play and this is the service that I always receive. Great company to deal with."
"Found a hard-to-find paddle PFD here, ordered it knowing it wasn't going to arrive in time for an upcoming trip I was taking (because everyone's shipping is slow due to COVID), but was glad at least to have found the one I wanted. They shipped my order same-day and it arrived two days later, in time for my trip. Super thrilled with my purchase and glad to have found this place!"
"I got a last minute invite on a Grand Canyon rafting trip and needed a new dry bag pronto. I placed the order late yesterday and the bag was in my hands as I drank my coffee this AM! Seriously- couldn’t ask for a better experience! Can’t wait to order from OutdoorPlay again! "
"Excellent customer service as well as timely shipping!!! Great customer service skills!!!"
"The quality of service I have received from Outdoorplay was top-notch -- from quality of products, delivery, and (especially) the customer service I received over the phone (perfect). Customer service over the phone is always important to me and from the quality of service I received, it is clear that they hire competent staff. I am pleased that I gave them my business and, with out a doubt, am a repeat customer. I now recommend Outdoorplay to everyone."
"I’m very pleased with my experience with Outdoorplay. They had the sprayskirt I was looking for - in my exact size - and the two other products I purchased, locking kayak rack straps and a cable lock, seem first rate. I’ll buy more from them, I’m sure!"
"I must say that in the past they have been excellent, but I think they maybe going out of business.
They acknowledged my order on 9/6 and processed my credit card for $368.83 but I never received tracking email.
Sent 2 emails asking for tracking and got no response.
Called and they hang up on you at end of message.
Waited over 15 min for a response to chat request then gave up.
"
"I am very please with the service I received from Outdoorplay. I received the merchandise on time at my address in Cabo Rojo, Puerto Rico. The customer service is very profesional and kept me informed at all times on the status of the order. I highly recommend to buy from this company "