ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2017-11-10

Great product and great customer service

"Great product and great customer service. Third party shipping company made a mistake but still overnight printing made it up for the inconvenience. Satisfied that's why I'm ordering again of their business cards. More power and keep it up! "


Verified
5/5

2017-11-10

Excellent work!

"Cards arrived on time and produced professionally.. always good results from ONP!"


Verified
1/5

2017-11-10

quality has gone downhill

"have been customer for 7 years. we were so surprised with the quality of the business cards. they weren't even like our previous orders (which was exact the same). on one side, there were blue color bleeds from the other side. how is that possible? the black lettering were lighter than previous orders. the colors rubbed off quite easily. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-11-10

quick and painless

"My order arrived perfectly printed and faster than expected"


Verified
1/5

2017-11-09

Not Recommended!!

"They missed the timing of the delivery, I’ve asked for a refund and there is no one taking care of my case"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

:(
Verified
1/5

2017-11-09

Overnight does not mean overnight

"Ordered on a Thursday and paid for the overnight service to receive it by Friday. Input the order well before cutoff time. Didn't receive the order until the following Monday. Had to use a local printer to get what I needed in time. Business cards that finally arrived (too late) were cut off center and the printing was poor quality. I was offered a refund, which I appreciate, but it took some convincing on my behalf - Had to take and email pictures, and drop the whole package back off to UPS for a return. As the owner of a business, you've cost me more time than these were worth returning, but at this point, I'm doing it out of principal."


Verified
5/5

2017-11-09

Loved the Cards

"Great job on printing, timeliness and customer service. I think I'll be using Overnight Prints for my regular jobs. Thought I had the best and then you guys popped up in my search engine. #OvernightPrintsRocks"


Verified
5/5

2017-11-08

Great product and excellent price!

"We printed a directory for our mom's group. In previous years, we spent almost 3 times the amount that we did at Overnight prints and the quality wasn't nearly as good. Will definitely purchase from them again!
"


Verified
4/5

2017-11-08

Fast Shipping, Quality Cards

"Cards shipped in fast and the quality of the business cards were excellent. Very happy with my purchase. "


Verified
3/5

2017-11-08

Overview help needs improvement

"My cards are pretty, the color is nice, the quality of the card stock is good But it would have been nice if the overview review that I paid for, would have given me an option of how I could improve the lettering on my card so it would be more visible instead of blending into the background. or other suggestions. All they would tell me is if I was too close to the border. Help with location of my name that blended in my hairline and maybe changing the font in other areas so the letters would pop more visibly would have been very appreciated, especially this is what you do and I don't.

YOUR EXPERIENCED STAFF SHOULD HELP ME MAKE A BETTER END PRODUCT!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-11-08

Great! Fast and secure purchase

"Good printing and quick and easy to use web platform to submit my request. Totally recommended."


Verified
1/5

2017-11-08

Paid significant amount for overnight delivery, but package did not come on time

"I paid overnight fees because I needed business cards for an important event on time. I also sent an explicit email to your support informing about the time sensitivity. However, despite of all of this, I got the business cards one day late and I did not have them for the most important event I needed them for....

Thanks,
Shekhar
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2017-11-08

Colors came out a little, but overall good!

"The colors came out a little light, but I think I might have had something to do with that because I edited the image in Photoshop. Hard to tell, but overall the quality and service were good. Everything came when expected and I was able to with them what I wanted."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2017-11-08

new customer

"Overnight Prints does a good job of communicating with a new customer regarding the order. The colors on my new business card are very sharp. My concern is that the centering is off and for me very apparent and upsetting. At this time I will not re-order."


Verified
3/5

2017-11-07

Shipping Error

"I have done business with Overnight for many years and have been very happy with their work and prompt service. However, I recently sent in an order for items to be used at a upcoming major conference. Since time was approaching quickly I purchased the two day shipping option. This would not have been a problem and I would have received the needed items in plenty of time before needing to depart for my conference. My shipment was not shipped as two day but rather ground. This delay had the package arriving at the same time I was boarding a flight for my meeting. When I received the shipping conformation email and noticed the discrepancy I called Overnight Prints immediately. The operator tried to find a way of getting me the products ahead of the scheduled date but nothing could be done. They were unable to reprint and ship next day nor offer a refund. For this reason, unfortunately, I am hesitant to do future business with Overnight. Businesses pay for two day or next day shipping for a reason. "