"My purchase from Ozbo was delivered in a very timely manner, and their prices are great! I'm happy with this company."

"Excellent!I will use them again"

"It was satisfactory. I wish I had been provided with more information as to when my shipment would arrive. When I checked the status it told me it was still being processed in the warehouse and then it arrived the next day. Was still as fast as I desired, but I almost went out and purchased a replacement because I thought it was going to take a very long time to receive."

"Excellent! Easy to find what you are looking for and mechandise is shipped fast, without delay.
This is one store I have bookmarked and will continue to purchase from over and over again."

""Great" Price and service was excelent"

"The prices are very good. "

"THE PRICE WAS LOWER THAN ANYWHERE ELSE AND THE SHIPPING COST WAS UNBELIEVABLY LOW! FOUND HARD TO FIND ITEM! OZBO IS THE PLACE TO SHOP!! ALREADY RECOMMENDED TO ALOT OF PEOPLE! ***********************"

"I ordered a backpack that was clearly stated as “in stock” when the order was placed. I instantly received a confirmation order in my e-mail and my debit card was immediately charged. One week later I noticed that there was no tracking info. So I called. Was on hold for what was quite a while. Then I was informed that they wouldn’t have the backpack available for shipping for yet another week, which sounds suspiciously like many other internet fraud sites that lie upfront about having your product in stock. Even though the nice lady was polite, I was asked if I would be willing to wait a week for them to even get it in stock. So at the very least it would have been slow boat shipping plus a two week wait. That is if they could even get it in stock within another week.
I asked for my money back. We will see if I get it back in a few days as promised. So no, I would not recommend this place to a friend.
"

"Still have not received the back ordered 25 lb bag of black beauty ultra"

"Excellent service! Received shipment of my order sooner than estimated (in 2 days rather than the estimated 3-5 days) - can't go wrong with that! Ozbo's prices are very competitive, and often lower than others (e.g. @mazon)

Great products, great site, great service!"

"Missing items + cracked items + a duplicate item + an item I didn't order + a refund I didn't ask for = my first Ozbo experience.

Lured by Ozbo's cheap prices, I placed an order using a coupon code for free shipping on orders over $50. I received a box with very little padding material containing only 3 of the 5 items I ordered, 2 of which were cracked. I later received replacements in a box with no padding, but thankfully, they were fine. Then I strangely received a duplicate item and something I didn't order, also with no padding. When I asked for a prepaid return label per the instructions on the back of the packing slips, Ozbo told me to just dispose of the cracked items and keep the mistakes they shipped as a "gift from us." I repeatedly asked for 2 items from my order that were missing from all those boxes. Ozbo kept saying they were coming, but in the end, they abruptly issued me a refund without my permission and told me a couple of times that I could place a new order. I told Ozbo they could cancel the refund because I just wanted what I ordered. If I reordered the 2 missing things, I'd have to pay for shipping this time, which felt like a scam for more money, so I filed a complaint with the Better Business Bureau.

All I wanted was what I originally ordered in good condition at the original total price, a task that seems very difficult for Ozbo to complete."

"Almost criminal. I ordered an item whose UPC code and product number were for an 18 pack of vetrap. It also cost what an 18 pack of vetrap usually costs (about $35). I was charged the $35, but only received 1 roll of vetrap!!! Usually 1 roll of vetrap sells for less that $2! It sure doesn't look like gold plated vetrap to me. I complained to customer support, and they simply emailed back that I was wrong, and could return the item if I wanted to. Um, YEAH!!! $35 for 1 roll of vetrap??? Are you kidding me??? Never buying from them again!!!"

"Good. Arrived in 7 days. My previous order was updated on my account, but this one was not. Otherwise good service and great prices."

"Exceptionally easy and cost effective experience with great delivery time at a very reasonable rate."

"GREAT PRICES! A+++ Service! Ordered it on Wednesday and it arrived on Saturday!"