"I have used Ozbo numerous times and will continue to do so in the future. They have a great selection to pick from, they always have the things I need in stock and they ship orders very quickly. They also normally have a coupon on their website that can be used with your purchase. Great company to use!"

"Over all I was satisfied with my purchases with Ozbo.
Prices were good and shipping was prompt."

"Excellent price - - quick shipping and delivery. These folks are big on customer satisfaction."

"Great experience! Great price, order was shipped quickly. Will use Ozbo again for sure."

"This is my second Ozbo order. The delivery time on the first order was much longer than advertized. This order was much quicker, glad I gave them a second chance. The prices are the best."

"Ozbo is an amazing resource for needs I can't find anywhere else. Excellent pricing. Great service. Highly recommend."

"speedy delivery and everything was correct."

"Very easy ordering, super prices and exceptional speedy delivery. I was very satisfied. Thank you."

"I was so impressed with the selection at Ozbo and the flat rate shipping, even on heavy items, was a great deal! I assumed that since they offer heavy weight items and no limit for the flat rate shipping, that shipping large or heavy orders would not be a problem for their company and that they must have a deal worked out with UPS or Fed Ex or something. On the Ozbo site, I could not find mention of special shipping requirements or delays to shipping for large orders, just the claim of super fast shipping. I ordered cat litter and some cat scratchers for our rescue and shelter; granted, a very heavy order...but what a nightmare this turned out to be. To start, there was a delay in shipping, I was a bit disappointed as there was no communication from Ozbo until we contacted them to ask about the delay. We received a response asking us if we have a dock. I told them "no" and they said no problem that they would be shipping the order that day. We did not hear anything more...after almost a week, we checked and the status of the order still showed sent to warehouse. Again, we inquired on the order...the response (with no apology, no note or anything) was a shipping slip from a freight company (we had no idea the order was being delivered via a freighting company as there was no communication from Ozbo). The shipping slip showed that the order was to be delivered that day...we waited, no delivery, another day, still no delivery. We contacted the freight company and were told we needed to set up a delivery appointment and that since they did not have a phone number for us, the delivery was sitting in their warehouse, on hold. We called to set up a delivery appointment and found out they only deliver to our area M-W-F, during business hours. Long story short, had to take a half day off of work to wait for this freight company and their "window" of delivery times. Once they arrived, they could not get their very large truck back our driveway, so we had to drive to the road and help them to hand unpack items into our SUV. Two of the bags of cat litter have huge rips in them and most of the litter is missing from those bags. Not exactly a bargain to pay for destroyed items.
I greatly appreciate Ozbo honoring their flat rate shipping, I am guessing that they lost money on this order with the shipping. However, a little communication from Ozbo would have gone a long ways in avoiding this nightmare. Had we been informed that the order would ship via a freighting company, we would have opted to cancel the order.
I still think Ozbo has a great selection and good prices on most items, the flat rate shipping is wonderful. Just wish there was an easier solution for shipping heavy/large orders.

Reply to Ozbo...a little communication from your company would go a long way in avoiding problems.

UPDATE: Yet another disappointing experience with Ozbo. We decided to give Ozbo the benefit of the doubt and ordered some dog toys that showed "in stock, ships within 24 hours" as the item status. Our credit card was charged and we waited and waited for a shipping update. After a week of no update and the order still showing "to warehouse" we contacted Ozbo. We received a reply the next day that none of the items we ordered are available and that they will credit our credit card which might take 3-5 business days. Wondering how long their company would have left this order sit if we hadn't contacted them. This is the last time we will ever deal with this company!"

"Lowest price online for a pond liner, and delivery was without a hitch. Only suggestion I have is that the page that confirms the order placement simply note that an e-mail will be sent with the shipping information."

"Easy ordering, prompt delivery, excellent service"

"They had the best price & claimed quick shipping so I ordered from them. Two weeks later my order is still not here, but it's on it's way. They are very slow to respond to emails. "

"Found just what I needed very quickly. The item was also 20% less expensive than other shopping alternatives.
Received my item very promptly. Very efficient and effective online shopping!
"

"Great experience. Best price & lowest shipping costs. Love the flat rate shipping. Order was processed, shipped and received in very good time. Will definitely shop with Ozbo again."

"Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"