"Fantastic price, Quick shipping! Thanks!!!"

"Great service! Great prices. This is my go-to site for my pond and my yard. I don't know how I found them, but Ozbo is my best find of the year!"

" my order shiped out same day,and received it in 3 days. my product was half the price i would have paid in a store local."

"I will start off and say that I did get my order. I was looking for a Milwaukee M12 Hackzall and Ozbo had the best price. I like the idea of buying stuff from smaller companies and trying to help them out by doing business with them, but this time it was a mistake. I read some reviews on RipoffReport.com, but decided that it wouldn't happen to me. After placing my order I received and e-mail that said, "We're going to wow you!" This is how they did it!

I placed my order June 23, 2012. I ordered a Milwaukee M12 Hackzall and the website said, "Hurry - Only two left in stock!" Cool! I figured I'd place my order and get it within a week-and-a-half.

After a week and five days I decided to shoot an e-mail when the "status" of my order still said, "To Warehouse" (in fact it still says that). I called the next day and was told by Michelle that my item was back-ordered and would ship on July tenth. I called again, around the 15th and was told again that my order would ship soon. I was still being calm and polite, but I was getting nervous. Was I getting scammed? Why did they lie about the shipping? Will I get my item?

I finally got a bit irritated, so on July 17th I sent an e-mail to them explaining that three-and-a-half weeks was pretty ridiculous, and the website should have stated that the item was out of stock. During the times when I was told "the item is out of stock," the website either stated that there were two in stock or three in stock. Only finally today, July 23, 2012 does the website display, "Temporarily Out of Stock."

Ozbo charged me within a couple days of placing my order, but admitted to not even having the item in stock. That was a little disturbing to me. Also, I was never notified by e-mail that my item was out of stock, nor did I get a tracking number until 8:43 P.M. on July 20, 2012. I never received a reply to my e-mail from July 17th.

On Friday July 20th I was ready to call my bank and tell them to put a hold on the money. Obviously Ozbo's super-fast shipping must have been broken, and their "great" customer service failed to reply. I decided to call one last time. I spoke with Terry (if I heard her correctly, and explained my issue. She was pretty snappy, but I tried to ignore it. I gave her my order number and she asked me what I wanted. I thought it would be pretty obvious, so I told her I was wondering where on earth my order was.

"We're shipping it today."

"Okay, well I was just wondering because it's been almost four weeks ..."

"That's why we're shipping it today!"

I don't understand why she was being a jerk. Their customer "service" failed horribly and she had no good excuse to be rude. I had a good reason to be mad; they lied to me about the shipping, failed to answer my e-mails, were jerks on the phone, caused me lots of worry, etc. That was no good way to do business.

I did get my package the next day and inside was Ozbo's packing slip. "Thank you so much!" it says. "We hope we've WOW'd you with your order." Also at the bottom it says, "5 Stars! PowerReviews.com" I was curious so I looked at powerreviews.com and searched "Ozbo." All I got, "Your search yield no results. So much for someone rating Ozbo five stars!

Don't buy from Ozbo.com unless you can wait a few months. You might be pulling your hair!"

"The only issue was that I didnot recieve an email message stating the package was shipped. I used your track your order, it was updated the same day I received the package. To me it is not a major problem"

"Good, the only problem was that they did not tell me when my order shipped."

"won't do it again.still waiting and after e mailing them we were told that our order was on backorder but we were not informed this earlier. we received an airconditioner in 2 days and this is a birdfeeder."

"My recent experience shopping with ozbo was fantsatic. I had been serearching for an item around my area then I talkedwith a representative of the company went on line and there was the item I was insereach of. I was very excited and had the item in 3 days just in time for the ocassion I needed it for and the shipping was very resonable. I will definitely be ordering again from ozbo. Thank you "

"I was very pleased with Ozbo. Their prices are reasonable and shipping costs are low. I was able to use an on-line coupon they offered to more than offset the shipping. I received my products very promptly. I would recommend them highly."

"At first I was impressed but that quickly changed. I ordered 3 bags of very pricey dog chews. 1 bag was the wrong kind. When I called to tell them they offered to send me the correct item free of charge and let me keep the wrong item that was sent. Great right?! Wrong. I then realized that everything that they sent me expired in 2 weeks!!! These dog chews usually have a shelf life of a year or maybe more. When I called them back they said that I could send back the merchandise for a refund and order it again if I wanted. They said it wasn't their fault because it wasn't expired when it was shipped!! There is no way I would pay shipping to send it back and pay shipping to reorder the same items that they should have gotten right the first time. I will get my refund and never use this company again!!"

"Perfect from the ordering process to the product delivery. No customer service issues were necessary.

The product arrived in perfect condition and in a very timely fashion.
I would not only repeat business with Ozbo, I will highly recommend them as an A-1 vendor!

My overall rating is 5 Stars!"

"Ordering was easy - Receiving is quite another story - I HAVE NOT YET RECEIVED MY ORDER PLACED OVER 3 WEEK AGO!!!!!!!

Have a nice day"

"Super fast, wonderful to deal with, great deals, wonderful service!"

"In short, not a very good experience. First, I waited 1 full week to see when my product would ship. After no movement at all, I decided to chat and find out why it had not yet shipped. The response I got was that the item was suddenly discontinued. If I had not called I never would have known! So I then asked for a refund - which I was given. Strangely however, the product arrived 2 days later. Altough that was a good thing, I still had to beg another online merchant to cancel a new "replacement" order. I then waited about another week to see if Ozbo would then issue a new invoice since the original order was refunded to me. Nothing happened which lead me to believe that I accidentally recieved a free item. But I would never allow this, so I called and explained what happened and then asked to be charged for the item once again. The woman did so and finally all was complete. But the woman never even thanked me for my honesty. I was left feeling a little bitter about this after I hung up. But I felt better because I did the right thing. I dont think Ozbo can say the same. Thank you for allowing me to express my opinion. Regards, Kevin Kelly"

"Good exsperience.Good prices & fast shiping.
Will bye again."