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PC Direct

427 reviews
4.41 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
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Shipping & packaging:
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Customer service:
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Return/Replacement policy:
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bs
Verified
5/5

2004-06-21

"Good service, good return policy. The 30 hassel free return policy is definately something that would keep me coming back; returning items purchased over the internet is always seems to be a hassel."

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Is committed to quality products and services
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Verified
5/5

2004-06-20

"no bait and switch or high pressure add-ons here, just prompt service and low prices, easy to use site, I've bought here before and will again"

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Is committed to quality products and services
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Verified
5/5

2004-06-19

"Great company. Fast delivery and items all as described. Thank you! Will have business again."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
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Verified
5/5

2004-06-17

"Order was successfull, without problems. Everything was packaged correctly and on-time."

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Pricing of products and services
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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Making decisions on their own
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Being easy to reach
Being knowledgeable
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Overall customer service
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Verified
5/5

2004-06-16

"Always repeatedly, reliable and fast service. No ground shipping charges and delivery within 5 days is excellent. Another company I ordered from using 2 day express mail took over a week to receive. Thank you.
"

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Verified
5/5

2004-06-14

"Purchasing was easy and quick. Will purchase
from pc direct again in the future.
"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
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Verified
5/5

2004-06-10

"Great company and service will order from again this is my second order from PCDirect I ordered a chiefmax 450 watt PSU to replace 350watt because it was getting overtaxed from the installation of my Geforce4 ti card that I installed. The Chiefmax has fixed the low voltage problem I was having so they are good.

Thank you PCDirect
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Resolving problems
Being knowledgeable
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Verified
5/5

2004-06-09

"This is the second time I have ordered from PCDirect. The prices are amazing and they are a decent and honest company. Shipping costs are low and shipping is immediate. You can't go wrong with them!!"

Detailed Review Benchmark + -
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Ease of ordering online
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Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
Being knowledgeable
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Verified
5/5

2004-06-09

""

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges

Verified
5/5

2004-06-01

"This has been my third order from Pc Direct. There have been no problems of any kind. The prices were excellent, the service was great (tracking numbers were provided in a timely manner), and best of all everything was packaged so that the items made it to me without damage. I would give this company a four star rating..

ll
"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
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Being trustworthy
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Making decisions on their own
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Verified
4/5

2004-06-01

"Excellent delivery. Communication after the sale was also superior."

Detailed Review Benchmark + -
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Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
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Verified
5/5

2004-05-31

"Another satisfied customer... PCDirect, thanks again!!!"

Detailed Review Benchmark + -
Pricing of products and services
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
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Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused

Verified
5/5

2004-05-30

"very good price and excellent service, everything is fine "

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
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Verified
4/5

2004-05-21

"Service was good and as advertised. I thought that the price was outstanding. The quality of the merchandise ok. But you get what you pay for. "

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Making decisions on their own
Resolving problems
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2004-05-20

"i had ease of use in navigating pcdirect.com's
site. i was glad that a checkbox for tax-exempt
orders was available. at other web sites, i had
to fax the details of my confirmation order and
my resale certificate. i also like the low
priced items i purchased as well. i would use
pcdirect.com's web site in the future and would
suggest it to my colleagues as well.
"

Detailed Review Benchmark + -
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Is committed to quality products and services
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Is trustworthy
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Variety of brands and products offered
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Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
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Being updated on the exact date the delivery was sent
Delivering products on-time
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Overall technical support
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Being easy to reach
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Being knowledgeable
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Resolving problems
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Customer service making decisions on their own
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site