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Return/Replacement policy:
0.00/5

Verified
5/5

2004-12-31

"Very good service, prompt delivery and good prices.
PC Supply Source became my #1 online store.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
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Being easy to reach
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Making decisions on their own
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Resolving problems
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Being trustworthy
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Being knowledgeable
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Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2004-12-26

"Seems to be fair price and accurate representation of product. Shipping costs and requirements for special savings on shipping costs clear and concise (no bait and switch as I have seen with other pricewatch sites). Product descriptions clear with most having direct link to manufacturer site within the product description. One item was backordered for a short while but they informed me of this in rapid order. All products arrived and are exactly as they advertised. Would definitely use them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
N/A
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
4/5

2004-12-25

"Ordered Leadtek A400 / GeForce 6800GT 256mb video card. It was bad. Company quickly provided an RMA number and replaced with a working card. Very nice and very helpful.

Credit back for the cross-ship has taken WAY too long. Two weeks since they received the defective card and still no credit for the additional charge. They keep saying soon. Nice overall, but avoid their cross-shipping I guess.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused

Verified
5/5

2004-12-23

"Placed an order on the 17th (Friday nite). Received the items on the 22nd, very securly packed.
Will do business with PC Supply Source in the future.
Highly recommend that you do business with them as well.
"

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Overall quality of the company
Pricing of products and services
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Is consumer focused
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Is trustworthy
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Verified
1/5

2004-12-22

"False advertisement!
PC Supplysource advertised an LCD TV. When I received the item it was LCD monitor without TV tuner. Customer service refused to deal with me and sent me to online RMA. To add to the problem they charge 20% restocking fee.
"

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Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused

5/5

2004-12-14

"I find that delivery is quick and prices are good. They carry a large selection and almost always have it in stock, Quite often they ship same day"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
Being knowledgeable
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
Overall customer service
Customer service resolving problems
N/A
Customer service being knowledgeable
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Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-12-13

"The item that I ordered shipped out the same day and I received it the following day. Their pricing and shipping prices were very competitive."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
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Being trustworthy
Being knowledgeable
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Overall customer service
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2004-12-13

"First time here. They showed great prices and free shipping option which is great in Christmast. The inventory is expense and most likely will buy again here. Tks. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
N/A
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
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Ease of checking delivery status
N/A
Delivering products damage free
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Overall technical support
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Being knowledgeable
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Resolving problems
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Making decisions on their own
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Being easy to reach
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Being trustworthy
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Web site being easy to use
Speed of web site

Verified
5/5

2004-11-28

"Ordered an HP printer they had for a much lower price than anyplace else that I would buy from.
It wasn't a problem for me, but I didn't receive any notification of shipment. A check of the order status on their website showed that tracking info wasn't available and to contact them for this. I thought that I'd wait a few days more, as I live across the country from them.
It arrived a couple of days earlier than expected. Because of holiday scheduling, it was even delivered on a Saturday!
Satisfied with everything and would buy from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
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Customer service being knowledgeable
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Customer service making decisions on their own
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Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-11-24

"Shipped the same day I placed the order! Cheaper and Faster than Newegg. Very happy with this merchant."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
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Customer service resolving problems
N/A
Customer service making decisions on their own
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Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-11-24

"Outstanding price (best anywhere). Shipping included. Product exactly as expected. Received product 30 hours after order was placed!! Amazing!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
Customer service being trustworthy
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Customer service being easy to reach
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Customer service making decisions on their own
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Customer service resolving problems
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Customer service being knowledgeable
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Overall web site
Speed of web site
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Web site being easy to use

5/5

2004-11-23

"Prompt and courteous service. Friendly voice on the telephone. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with

Verified
5/5

2004-11-19

"Great prices and very fast shipping. It's like the NewEgg of the east coast =)"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Overall customer service
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Customer service being easy to reach
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Customer service being knowledgeable
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Customer service being trustworthy
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Customer service making decisions on their own
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Customer service resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2004-11-19

"Clean website. If they perform as advertized, I shall be most pleased.

The equipment arrived ahead of schedule and was in excellent condition. I'll certainly deal with them in the future.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service being knowledgeable
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Customer service being easy to reach
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Customer service resolving problems
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Customer service being trustworthy
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-11-08

"This is a company that I would give high marks to. The prices are very reasonable. I will be telling my friends about their site."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
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Customer service making decisions on their own
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Customer service being easy to reach
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Customer service being knowledgeable
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Customer service being trustworthy
N/A
Customer service resolving problems
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability