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Verified
5/5

2004-02-04

"Quick responses to my questions, followed up after the sale, and corrected a billing error quickly with no grief. Items arrived as promised and described on site. "

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Being updated on the exact date the delivery was sent
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Variety of brands and products offered
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Verified
5/5

2004-02-03

"Item 1
Product ID: JKELLE01
Product Name: PROPortable M6N Centrino Notebook
Product Price: $2,000.00
Quantity: 1

A great company! They were very attentive to my needs as an individual, and they never made me feel stupid. I will DEFINATELY do business with them again. Thanks!
"

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Overall quality of the company
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Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
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Verified
5/5

2004-02-02

"Very happy with the support before and after the sale. Seller can be reached almost anytime. Product good too."

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Likelihood of customers making future purchases
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Overall product shipping and delivery process

Verified
5/5

2004-02-01

"Placed my order online on friday. I wanted to upgrade the shipping so I gave them a call. They were very helpful and even shipped it out sameday as the order was placed. Due to the change in shipping and some issues with my credit card the order might not have shipped that day, but they were helpful and rushed to ship it out. The product arrived in perfect condition. I would recommend this reseller to anyone. Overall awesome service and reasonable pricing."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Overall web site
Web site reliability
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Web site being easy to use

Verified
5/5

2004-01-29

"These guys were great - they helped me customize a machine that was barely to market, kept in regular touch as it came through customs, etc., helped me with setup, and above all gave me a super fair price.

Lots of people claim to have what I ordered - an Asus DigiMatrix - but these guys were realistic about timing and made everything carefree. The owner even shipped my box out himself.


"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Making decisions on their own
Being easy to reach
Resolving problems
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-01-27

"Justin O'Dea went above and beyond the level of service received from most vendors. All correspondence was replied to in a timely manner. Everything involving a decision on my part was verified prior to the sale and during the time my system was being built.

...And the Asus products purchased, one A620BT Pocket PC and one L5GM were top of the line as far as quality and build which was way more than I expected.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status

Verified
5/5

2004-01-26

"I was a little skeptical buying a laptop from a smaller company at first, but these reviews made me decide to give it a try. I must admit, the reviewers didn't lie, these guys are top notch. Not only do I have a laptop with the best LCD I have EVER seen, but I am extremely confidant that they will offer me the best possible warranty service. How do I know this? Well, when I first recieved the machine, I was having difficulty determining if I had a full 1gb of memory or not. I called and was lucky enough to reach Justin the owner (it was well after business hours). He personally checked my completion order and then spent more than an hour of his time walking me through the process of visually confirming the chips. Even after the sale these guys are polite and professional. I anticipate buying 2 more laptops in March for some of my sales people and I will definetely buy from PROportable again. My whole experience with them made me believe that they go the extra mile for every customer and I have a much better feeling about trying to get hold of someone with them for any help I need than I do in getting personal attention through say the DELL help desk!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process

Verified
5/5

2004-01-18

"Proportable had the best price on the foldable keyboard I could find, and they were wonderfull to deal with. I felt I had a sales person one on one and not some company that looked at me as a credit card number. I do plan to order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-01-17

"Bent over backwards to get me a part overnight that was incredibly difficult to find. Made my boss extremely happy -- and me too!"

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N/A
Value the company offers
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Is committed to quality products and services
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Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2004-01-12

"Excellent experience. Justin from PROPortable was always very quick to respond with questions and updates regarding my order. The product that I ordered was a brand new product, and I placed my order knowing it would be a few weeks before I received it. Well, due to government regulations, it took longer than anyone anticipated. Justin did an excellent job keeping me informed, and even went so far as to have the manufacturer deliver it right to me, rather than having me wait any longer."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2004-01-12

"Great store. Shipped very fast. Got exactly what I ordered with no problems. Would definitely do business with in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2004-01-11

"ProPortable was the best online store I have ever done business with. The people were extremely helpful, and they really care about their customers. I was originally going to buy from a different company, but they seemed unreliable, and sketchy. ProPortable is neither, they only sell the best products, and have the best customer service. Who else has an Aim screen name quick message button on their site? When I bought from ProPortable, I felt like I was buying from a real person, who will benefit from my buy, not a big company who doesn't care about me and only sees me as a name attached to an invoice number."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-12-29

"PROPortable is an excellent company to order from. They will answer all your questions and provide top of line support. They go out of their way to make sure you are satisfied and offer great deals and prices. You can't go wrong ordering from PROPortable."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being trustworthy
Making decisions on their own
Being knowledgeable
Resolving problems
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-12-24

"Good experience. Quick responses, fast service. Items were packed well and arrived in good condition."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-12-22

"Justin was extremely helpful, going so far as to answer questions over AIM after normal business hours. An absolute pleasure to do business with. Shipping was a bit slow, but wasn't their fault - fedex needs to get their act together with cross border shipping. However, despite the small delay Justin was great with sending e-mails letting me know exactly what happened and when I should expect the a620bt. As an ebay user would say, A+++++++++ WOULD SHOP FROM AGAIN."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Overall web site
Web site being easy to use
Speed of web site
Web site reliability