"I placed an order with psep on 6/10 my payment was withdrawn from my bank to find out later this product that was displayed was not even in stock , had to be ordered from another supplier and as far as I know has not been shipped as now 6/19. I do not think this is a proper way to do business. This is not only improper but may not be legal. I can only imagine the negative reviews they must get. This is not a good way to experience this type of "business"."
" Love your parts finder pages. Real easy to use. Parts were shipped quickly. I appreciate you guys, especially during mowing season! I'll rely on you for all my small engine needs and tell my friends. Prices are very reasonable, too.
I'll tell my friends, thanks a lot."
"My package was delivered on time as promised. The order was complete and I have no complaints.
I would use this service again."
"Delivered quickly & after worrying if the would fit correctly, checked them in cylinder and were within specs didn't even have to cut them. Will order from psep agin for sure!"
"In the past 6 - 8 years have purchased parts from local stores and online vendors. Happy with some not happy with some because of availability, pricing, shipping etc... About 5 years ago a friend told me about Pats Small Engine Parts. Have used them ever since. Do not even bother going any where else. They always have the part. They always have the best prices and their shipping is the best.
Just wish they would open an actual store near me. The only thing I wish they would change is their hours. Wish they were open longer during the day. Hint hint pats small engine parts management.
"
"Very satisfied. Package arived on time, the contents were what i expected, not damaged and ready to install. Looking forward to ordering again. Price and shipping, A - OK!"
"It took a week after I placed my order to get a notification it had been shipped. I was hoping to get the parts in by this weekend. "
"first time using pats. needed a walbro carb for my kohler 301. website easy to use. timely delivery by ups. carb well packaged with all gaskets and linkages. carb running great. "
"its great to see a company that cares about it customers....THANKS"
"Ordered on line, had the day after ordering plus price was 50% cheaper than local supplier's quote.."
"very happy with the order received it in exelant shape same as I order thank you very much will be sure use them again."
"Great prices! Prompt shipping. "
"Great website; easy to find what you want and place an order. The only problem I could find was the length of time it took to get my order. The site said it ships out the next day if order is placed before noon, but it still took 7 days to get here. Since the price of the item was so much cheaper than other sites, I can wait."
"Placed an order 10 days ago, took multiple email and call follow-up to learn the part was out of stock, received 4 days ago and still has not been shipped. Like the customer rep who knows us by name; suspect the process, i.e., inventory management, shipping/receiving and most importantly, proactive communication has yielded zero results. The payment, however, was processed right away."
"Very good website with easy parts lookup and a few times I've needed a human to help and was able to get that help pretty quickly. I hope these guys never go away!"