"We have a remodeled store and it is by far the best so much nicer. The workers are friendly, the checkout is very quick. The merchandise is the best for me."
"Love the new remodeling of the Bay City store. It looks so much cleaner and better organized."
"Everything was so nicely renovated. Wasnt as stuffy roomed like last time. Overall total for the store, is a 10. Highly recommend!"
"It was a good experience. Maddy helped me alot."
"My experience was disappointing, but not one that I have not encountered before. However, the sales associate in the shoe department was very friendly and helpful. It was a very refreshing change from the regular interactions which should not be regular."
"Great experience.. Defiantly impressed with the Bay City store."
"Loved it. This a new store our other one was flooded in hurricane Harvey."
"A mi me gusta mucho por que todos son muy atentos y cuando nesesito alluda estan alli para alludarme"
"Great and good customer service"
"My experience today at palais royal was awesome! Was able to purchase some Christmas and use my coupons which makes it so much better. Love the new look of the store."
"This survey was way too long and questions were repetitive. The coupons and discounts are not user friendly. Too many underlying restrictions. Why have a forty plus program if it goes away when using a coupon. Five of my items wrang up wrong. I had to check out FOUR times to use the coupons correctly. Only the fourth time aloud the 40 & fabulous discount. I felt beat up when I left,"
"Did not like the idea that you don't carry more variety on the BIG TALL MENS department. I shop alot for my important person that is tall. I need TL for him. I would like to see more items in this department."
"My only complaint is that you don't have a variety of the BIG TALL MEN clothing. So, it is very hard for me to shop for this one very important person here at your store."
"It was amazing. Love the deals and to save money"
"The experience has been great in the past. I'm not to crazy about having all the registers located up front with only 2 in use, makes for a longer wait in line"