"Better i would have been acknowledged"
"I've come here for years. I do t like to drive to the mall in lake Jackson anymore."
"I really appreciated the sales associate she was courteous and friendly and very helpful"
"I enjoy shopping at palais royal. When I have a question I can always talk to the manager or asst. Manager. They are both friendly and courteous. The employees are also nice and very helpful."
"I asked the Estee Lauder associate if she would check me out and she told me No. She told me to go to the other register were there was a line...RUDE."
"I like palay royal it is a nice place to shop."
"This is my go to shopping store. It always looks. Nice"
"I always enjoy coming into my palais royal. The girls are so nice. Most know me by name. They also are always helping me with coupons and explaining some of those confusing sales."
"I have shopped at a Palais Royal in a nearby town where the store is organized and has more selections. I have been told by friends and family that the Palais Royal stores at other small towns near Bay City are very nice compared to the one in Bay City, Texas where I live."
"It was a pleasant experience."
"Great experience overall. Merchandise value and low costs keeps me coming back."
"It was a very quiet and peasant experience"
"My experience with palais royal is always great, everytime I have a little extra money I have to come check their new merchandise."
"A friend recommended it. This was my first time in a palais royal. I'm happy and will return. I did see a mad customer in front of me in line. The store manager was fast and polite and made her less upset quickly. It's nice to see someone do that."
"There's an old lady that is always rude but everybody else is nice. There are always new people learning but it's a super nice place to shop. I'm surprised more people leave town when this store is right here."
A rep from Palais Royal, Bay City, T, rbSTAGE, has responded:
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our call center at 1-800-472-8437. ”