"I enjoy shopping at the store located on 5407 FM 1960 West. Lately I have noticed how clean and well kept the dressing rooms, mirrors and floors have been. I sometimes shop at the Palais Royal store on Kuykendahl near 2920 and their dressing rooms definitely need some work (always a mess!) plus the floor displays are too crowded."
"I used to love to shop at PR. it was my preferred store. It has gone so downhill over the years. It's a great neighborhood location without going to the mall. Always love the bargains...email coupons/door buster bargains. Great deals at great prices but the appearance of the inside of store leaves a lot to be desired as does the people they hire."
"Karis was very professional. She had a rude customer but was very patient. Tonya on the other hand reprimanded her in front of other customers. Very unprofessional. She had done nothing wrong."
"More staff would be great those ladies are wide spread"
"Great. Good clothing, great sales."
"Representative welcomed me as I entered the door, i was frenetic because I had been shopping for a specific color for my son's wedding the next day store did not have that color but she help me find a dress that stood out by accessorizing the color with shoes and jewelry. Also signed me up for a Paliroyal card and put me on the list for coupons and discounts. She took the stress out of my evening, I was a knock out at my son's wedding, got a lot of complements!!!"
“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"Store manager at Champions store is very helpful and very friendly"
“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"The BEST shopping experience of had - thanx to Josie, she had GREAT suggestions and helped me to purchase the best value of products"
"Great selection. Great prices."
"I love it. Except some of the associates ignore u at this store and I only go there because ya the closest to my home and the great deals"
"The staff is very helpful."
"muy agradable y emotiva para volver a compras otra mas veces y feliz por mejor compra del dia"
"Clear intention of shopping clearance only as it was half off the already reduced price today found items I wanted very happy with purchases glad if they don't fit properly I can still bring them back"
"My general experience was a pretty fair one."
"great place to shop prices and quality"
A rep from Palais Royal, Houston, TX, StageAM, has responded:
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”